Food Service Associate/Patient Services

Care New England; Warwick, Northern (RI, KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Care New England is seeking a Food Service Associate under the Food & Nutrition management team to serve and deliver food and nutritional products to patients and customers, demonstrating exemplary customer service.

The role encompasses multiple assignments within the department, including assemblers, hostess, cashiers, dining room aide, pots cleaner and cleaning aid, with responsibilities such as preparing meal trays, maintaining a sanitary work area, and following posted schedules.

Qualifications

• Exemplary customer service skills demonstrated in daily interactions with patients and customers.
• Ability to follow oral and written instructions.
• Ability to keep accurate records as required by the role.
• Must be proficient in the English language.

Responsibilities

• Prepare meal trays, serve and/or deliver food to patients and customers.
• Maintain an organized, clean and sanitary work area at all times.
• Provide exceptional customer service at all times.
• Adhere to daily job assignment duties, cleaning assignments, and scheduled hours as posted on the schedule.
• Ensure proper care and treatment of all technology when it is assigned to you.
• Adhere to all policies and procedures within department and outside department.
• Adhere to dress code, which includes cleanliness, grooming, and neatness.

Skills

Customer service

Instruction following

Record keeping

English proficiency

Education

High school diploma or equivalent

Job description

Job Summary

Under the direction of the Food & Nutrition management team, the Food Service Associate is responsible to serve and delivery food and nutritional products to our patients, and customers in a manner demonstrating exemplary customer service skill. The Food Service Associate encompasses multiple job assignments within the Food & Nutrition Department including assemblers, hostess, cashiers, dining room aid, pots cleaner and cleaning aid.

Duties & Responsibilities

• Prepare meal trays, serve and/or deliver food to patients and customers.
• Maintain an organized, clean and sanitary work area at all times.
• Provide exceptional customer service at all times.
• Adhere to daily job assignment duties, cleaning assignments, and scheduled hours as posted on the schedule.
• Ensure proper care and treatment of all technology when it is assigned to you.
• Adhere to all policies and procedures within department and outside department.
• Adhere to dress code, which includes cleanliness, grooming, and neatness.

Requirements

A high school diploma or equivalent with six months job-related experience and/or equivalent is preferred but not required. Ability to follow oral and written instructions. Ability to keep accurate records. Must be proficient in the English language.

About Us

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.

EEO Statements

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.