Food Service Associate (Part-Time)

Ikea Ab; New Haven (CT); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Generous paid time off

Meal deal

Co-worker discount

401(k) plan

Wellness programs

Dental and vision plans

Job summary

IKEA is seeking a part-time IKEA Food team member in the New Haven area. You will prepare and maintain menu items, respond to customer inquiries, and process sales while ensuring safety and cleanliness across dining and retail spaces.

The role emphasizes high-volume customer service, adherence to food handling standards, and alignment with IKEA Food policies. Full and part-time hours with benefits are available, including a focus on teamwork and a positive customer experience.

Qualifications

• Minimum 2 years related experience.
• Experience in a high-volume customer-facing environment.
• Food Handler Certification required within 30 days of employment.

Responsibilities

• Prepare and maintain IKEA Food menu items according to the IKEA Food concept, adhering to safety and sustainability standards.
• Respond to customer inquiries to support informed purchases and process sales transactions accurately, following cash handling policies.
• Maintain equipment operation, troubleshoot breakdowns, and perform preventive and cleaning maintenance.
• Keep dining areas and play spaces clean and organized in line with Food Safety Standards.
• Manage the Swedish Food Market merchandising, pricing, stock rotation, and sampling equipment sanitization.
• Ensure accurate price communication across all food solutions, including digital platforms and shelf tags.

Skills

Customer service experience

Retail experience

Food handling knowledge

Education

Food Handler Certification

Job description

Why we will love you

Food is your passion, whether you're cooking or serving customers. You know food plays a vital role in creating a better everyday life for the many people – especially when it's honest, healthy and delicious.

What you'll be doing day to day

• Prepare and maintain IKEA Food menu items according to the IKEA Food concept. Adhering to food handling, health, and sustainability standards.
• Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies.
• Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance.
• Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards.
• Ensure the cleanliness and organization of dining and play areas.
• Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas.
• Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags.
• Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards.
• Implements IKEA Food policies and procedures for goods receiving and monthly inventory.
• Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a Team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Qualifications

• Minimum 2 years related experience.
• Experience in a high-volume customer facing environment preferred.
• Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred.
• Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment.

The hourly pay range for this role is $17.58-$24.83. JOB TYPE – Permanent, Part-time. BENEFITS ELIGIBLE? Yes, partial. HOURS –12-20 hours per week. Weekend availability needed.

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rxplans (must work min. 20 hrs/wk)
• A fun and inclusive work environment