Food Service Associate: Guest Experience & Quality

Paycom - ATS; Alderson (WV); On-site; USD 25,000 - 35,000; Full time

Job summary

Paycom - ATS is seeking a Food Service Customer Service Representative to deliver excellent customer service while preparing quality food items in line with branded food service regulations. Responsibilities include greeting customers with a smile, upselling items, monitoring product freshness, and adhering to the uniform and dress code.

The role requires the ability to lift up to 50 pounds and stand for extended periods, with English literacy essential.

Qualifications

• Must have a High School diploma or GED.
• Must be able to speak, read and write in English.
• Ability to lift up to 50 pounds and stand for long periods.
• Ability to follow uniform dress code and maintain a professional appearance.

Responsibilities

• Greet customers warmly and provide attentive service.
• Upsell related items where appropriate to boost sales.
• Monitor and rotate products to maintain freshness and minimize waste.
• Ensure foods are prepared and served following branded regulations.

Skills

Customer service

Upselling

English proficiency

Safety awareness

Teamwork

Education

High School diploma or GED

Job description

Paycom - ATS is seeking a Food Service Customer Service Representative to deliver excellent customer service while preparing quality food items in line with branded food service regulations. Responsibilities include greeting customers with a smile, upselling items, monitoring product freshness, and adhering to the uniform and dress code.

The role requires the ability to lift up to 50 pounds and stand for extended periods, with English literacy essential.