Food Service - Associate

SSA Group; West Palm Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a vibrant zoo setting as a Client-Oriented Food Associate. This role is perfect for individuals who thrive in a fast-paced environment and enjoy providing exceptional guest experiences. You will support daily food service operations while ensuring safety and quality standards are met. The position offers flexible hours and a range of benefits, including tuition discounts and early pay options. If you're a team player who is personable and energetic, this opportunity is designed for you to grow and make a positive impact in the community.

Benefits

Early Paydays

Flexible Hours

Tuition Discounts

Meal Plan & Employee Discounts

Employee Assistance Program

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to remain organized and flexible in a fast-paced environment.

Responsibilities

• Provide exceptional guest service and maintain food safety standards.
• Support restaurant operations and respond to guest feedback effectively.
• Uphold sanitation requirements and maintain a clean work environment.

Skills

Interpersonal Skills

Communication Skills

Problem Solving

Flexibility

Team Player

Physical Stamina

Education

No formal education required

Job description

Job Description

Posted Friday, April 18, 2025 at 4:00 AM

Bring Your Talent To Our Team!!!

The SSA Group at the Palm Beach Zoo is currently hiring a Client-Oriented Food Associate

Why Work With Us?

• Hourly, Non-Exempt
• Early Paydays with flexible pay options
• Flexible Hours to promote a healthy work-life balance
• Tuition Discounts through our Partnership College
• Meal Plan & Employee Discounts for added savings

Elevate your career while creating experiences you will ROAR about.

Position Title: Food Service Associate

Reports to: Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s)

Responsibilities

1. Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
2. Supports restaurant prep (FOH and line) for daily operation.
3. Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
4. Participates in safety logs including food temperatures, rotation and waste as necessary.
5. Ensures proper uniform, hygiene, hand-washing and glove use with self.
6. Maintains a SSAfe work environment by abiding to all SSAFETY rules.
7. Follows through daily prep and items lists, as assigned.
8. Actively helps to support operation in assigned role, supporting holes as necessary.
9. Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigated against further occurrence.
10. Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
11. Remains knowledgeable of all menu items, prices and specials for sharing with guests.
12. Perform other tasks as deemed necessary.
13. Maintains a clean, safe and organized work environment.
14. Uphold and demonstrate a complete understanding of company policies and procedures.
15. Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

Job Requirements

1. Strong interpersonal and communication skills.
2. Exceptional problem solving/decision making skills combined with the ability to be organized.
3. Demonstrates the ability to remain flexible in a fast-paced environment.
4. Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
5. Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
6. Ability to work varied hours/days, including nights, weekends and holidays, as needed.

IDEA + Belonging

1. Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
2. Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
3. Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
4. Engages with SSA/Unit in driving community effort through engagement activities and focus on opportunities of giving back.

Previous Experience

None Required

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments).

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Compensation and Benefits

Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.

Employee Assistance Program

Get Paid Early

Tuition Discount through Partnership College

Meal Plan & employee Discounts