Food Service Associate

SSA Group; West Palm Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a vibrant team at an exciting venue where you can work amidst wildlife and engage with guests. As a Food Service Associate, you will play a key role in delivering exceptional service in a fast-paced environment. This position offers opportunities for growth and development while ensuring a fun and dynamic work atmosphere. You’ll be responsible for maintaining high standards of food service and guest satisfaction, all while enjoying the unique surroundings of Lion Country Safari. If you thrive in lively settings and are passionate about providing memorable experiences, this is the perfect opportunity for you!

Benefits

Safari passes

Meal program

Employee discounts

Tuition discount

Employee Assistance Program

Get Paid Early

Qualifications

• Strong interpersonal and communication skills are essential.
• Ideal candidates should be flexible and energetic team players.

Responsibilities

• Ensure memorable guest experiences through excellent service.
• Maintain cleanliness and organization in the work environment.
• Support daily restaurant operations and respond to guest feedback.

Skills

Interpersonal Skills

Communication Skills

Problem Solving

Flexibility

Team Player

Physical Stamina

Education

No formal education required

Job description

WANT TO COME TO WORK AND HEAR LIONS ROAR, WATCH CHIMPANZEES SWING FROM TREES & WORK WITH A WILD GROUP OF FUN, EXCITING PEOPLE?

Apply for our Food Service Associate position at Lion Country Safari with SSA!

Do you enjoy working in an exciting and lively environment? Then join the SSA Group team at Lion Country Safari in Loxahatchee, Florida! This is a fast-paced and upbeat opportunity. We are looking for driven individuals to be a part of our team.

Why join our team?

• Opportunity for growth and development
• Fun & fast paced work environment
• Competitive pay
• Safari passes, meal program, and more!

Position Title: Food Service Associate

Reports to: Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s)

Responsibilities

1. Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
2. Supports restaurant prep (FOH and line) for daily operation.
3. Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
4. Participates in safety logs including food temperatures, rotation and waste as necessary.
5. Ensures proper uniform, hygiene, hand-washing and glove use with self.
6. Maintains a SSAfe work environment by abiding to all SSAFETY rules.
7. Follows through daily prep and items lists, as assigned.
8. Actively helps to support operation in assigned role, supporting holes as necessary.
9. Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigated against further occurrence.
10. Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
11. Remains knowledgeable of all menu items, prices and specials for sharing with guests.
12. Maintains a clean, safe and organized work environment.
13. Uphold and demonstrate a complete understanding of company policies and procedures.
14. Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

Job Requirements

1. Strong interpersonal and communication skills.
2. Exceptional problem solving/decision making skills combined with the ability to be organized.
3. Demonstrates the ability to remain flexible in a fast-paced environment.
4. Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
5. Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
6. Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Previous Experience

None Required

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments).

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Compensation and Benefits

Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.

Employee Assistance Program

Get Paid Early

Tuition Discount through Partnership College

Meal Plan & employee Discounts