Food Service Associate

Living-Desert-DBA-the-Living-Deser; Palm Desert (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

The Living Desert in Palm Desert, CA is seeking a Food Service Associate to support front-of-house operations and guest service, assist with daily prep, and maintain sanitation standards.

Ideal candidates have strong interpersonal skills, a positive attitude, and the stamina to stand for long periods and lift up to 35 lbs; flexibility for varied hours is required.

This fast-paced role offers opportunities to grow within a welcoming team that prioritizes guest satisfaction and safety.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to solve problems and make decisions quickly.
• Flexible and adaptable in a fast-paced environment.
• Team player who is personable, professional, upbeat and energetic.
• Able to stand for extended periods and lift 10–35 lbs as needed.
• Willing to work varied hours, including nights, weekends and holidays.

Responsibilities

• Provide customer service to ensure a memorable guest experience.
• Support restaurant prep for daily operation.
• Maintain safety, quality, and cleanliness standards.
• Follow safety logs for temperatures, rotation and waste as needed.
• Maintain proper hygiene and uniform compliance.
• Communicate issues to supervisors; assist with daily prep as assigned.
• Remain knowledgeable about menu items, prices and specials.
• Work to resolve guest feedback with supervisors.
• Perform other tasks as deemed necessary.
• Uphold sanitation requirements and a clean work environment.

Skills

Interpersonal communication

Problem solving

Flexibility

Team player

Physical stamina

Customer service oriented

Job description

Description

Position Title: Food Service Associate

Reports to: Food Service Lead (if applicable) and/or Food Service Supervisor(s)

Responsibilities

• Customer Service to ensure a memorable experience for every guest and client.
• Supports restaurant prep (FOH and line) for daily operation.
• Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
• Participates in safety logs including food temperatures, rotation and waste as necessary.
• Ensures proper uniform, hygiene, hand-washing and glove use with self.
• Maintains a safe work environment by abiding to all safety rules.
• Follows through daily prep and items lists, as assigned.
• Actively helps to support operation in assigned role, supporting holes as necessary.
• Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.
• Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
• Remains knowledgeable of all menu items, prices and specials for sharing with guests.
• Perform other tasks as deemed necessary.
• Maintains a clean, safe and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.
• Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

Requirements

• Strong interpersonal and communication skills.
• Exceptional problem solving/decision making skills combined with the ability to be organized.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Previous Experience

• None Required

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)