Overview
Assist in the timely preparation, service, and delivery of meals and snacks; assist in daily or scheduled cleaning and sanitation of equipment, dishes, floors, and utensils following established policies and procedures. Assist in ensuring proper storage of all foods.
Responsibilities
- Prepares special items, desserts, fruits, pureed foods, and thickened fluids according to safety, sanitation, and preparation policies and procedures, including dress code. Uses correct hand washing and glove procedures.
- Assists in maintaining order and cleanliness in coolers, freezers, and storerooms while putting up food using FIFO rotation.
- Sets up tray line and assembles trays for meal service promptly, paying attention to diet orders, menu selections, food and beverage preferences, eye appeal, and food quality. Follows correct policies and procedures for storing, labeling, and using leftovers.
- Delivers meals to hospital patients using two patient identifiers, a friendly tone, a smile, and engaging with patients about their needs and meal enjoyment. Communicates problems or physical needs to nursing staff and food complaints to management.
- Prepares dirty trays, plates, glasses, silverware, etc., for dishwashing, operates dish machine correctly, checks and records water temperatures, and takes corrective actions as needed. Keeps the machine clean and well-maintained. Uses proper ware washing procedures, including air drying, glove use, and water spill cleanup for safety. Stores clean dishes and utensils correctly.
- Maintains cleanliness, sanitation, and polishing of the kitchen and equipment according to policy, using chemicals safely. Utilizes downtime to ensure all areas, including utility carts, are clean and helps others when tasks are completed. Keeps the chemical room organized and pathways to fire equipment clear.
Standards
- Maintains performance, patient and employee satisfaction, and financial standards as outlined in the performance evaluation.
- Follows compliance requirements outlined in the Employee Handbook.
- Adheres to DCH Behavioral Standards by creating positive relationships with patients, families, coworkers, colleagues, and oneself.
- Uses electronic mail, time and attendance software, learning management software, and intranet as required.
- Follows all DCH Health System policies and procedures.
- Performs other duties as assigned.
Qualifications
High school diploma or equivalent preferred. On-the-job training provided; no previous experience required.
Must be able to read, write legibly, speak, and understand English.