Food Service Ambassador

Entertainment Places; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets for family &

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment is seeking enthusiastic Ambassadors for our Orlando location. You will greet guests, provide information on food & beverage options, and help guests with dietary needs while contributing to a fast-paced, team-oriented park environment.

Responsibilities include taking orders, processing payments at the cash register, and ensuring high standards of cleanliness and guest satisfaction throughout dining areas and back-of-house spaces.

Qualifications

• At least 18 years old with a commitment to exceptional guest service.
• Previous POS experience preferred.
• Ability to learn and use cash register systems.
• Ability to work with all food types, including allergies/dietary needs.
• Excellent communication and multitasking abilities.

Responsibilities

• Greet and welcome guests enthusiastically.
• Provide information on food & beverage offerings and make recommendations.
• Handle orders promptly and ensure delivery.
• Maintain a clean, safe work environment and perform general housekeeping.
• Operate cash register and manage sales data for audits.

Skills

Guest service

POS experience

Communication

Teamwork

Lifting 50 lbs

Tools

Cash register

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

• Enthusiastically greet and welcome guests
• Provide information to guests on food & beverage products being offered
• Make recommendations to fit each guest’s needs
• Support dietary restrictions, allergies and special needs
• Perform general food prep work including but not limited to preparing produce, desserts, entrees, snacks, and other basic menu items
• Take orders in a prompt manner and ensure execution of delivery
• Maintain a clean working environment
• Perform general housekeeping tasks including wiping down tables and chairs, sweeping, mopping, washing dishes and other duties as assigned in both the guest dining areas, kitchen and back areas
• Unload daily product from the warehouse deliveries
• Operate cash register
• Maintain monies and sales information for audit and balance
• Follow proper cash handling procedures
• Prepare/carry vending trays

What it takes to succeed:

• At least 18 years old
• Commitment to exceptional guest service
• Previous POS experience preferred
• Ability to learn/use point of sale (cash register) systems
• Ability to work with all food types, including food allergens, in any dining facility
• Ability to train on and properly use equipment and protective gear
• Outstanding communication and interpersonal skills
• Strong organizational and multi-tasking abilities
• Ability to lift, carry, push and pull up to 50 lbs.
• Ability to walk and stand extensively
• Ability to work indoors and outdoors, in a variety of weather conditions
• Completion of all training, including ServSafe and RCS Responsible Vendor Training
• Flexibility in working varied shifts
• Previous cash handling experience preferred
• Food service and/or theme park experience highly desirable

The perks of the position:

• Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.