Food Service Administrator I

Illinois State University; Normal (IL); Presencial; USD 26.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Life insurance

Tuition waiver

Paid holidays

Paid time off

Descripción de la vacante

Illinois State University is seeking a Food Service Administrator I to oversee food production and service across multiple dining venues. The role includes ordering, inventory, staff supervision, and ensuring high-quality customer experiences.

The position involves training student workers, maintaining equipment, and coordinating with dining operations to improve facilities and service delivery. Hours may vary and require weekend availability; a pre-employment physical and valid driver’s license

Formación

• High school diploma or equivalent required.
• Two years (24 months) from relevant categories or food service supervisory work experience.
• Post-offer pre-employment physical required.
• Valid Driver's License required.

Responsabilidades

• Plan, organize, and manage food production and service in assigned locations.
• Place orders and maintain inventory of food stocks, small wares, and uniforms.
• Train, schedule, mentor, and evaluate student employees.
• Maintain good customer service and equipment, complete work orders, and suggest facility improvements.

Conocimientos

Interpersonal skills

Customer service

Team leadership

Program planning

Educación

High school diploma or equivalent

Herramientas

Menu management systems

Record keeping

Descripción del empleo

Title: Food Service Administrator I
Division Name: Student Affairs
Department: Event Management, Dining and Hospitality

Job Summary

The Department of Event Management, Dining, and Hospitality is one of 15 departments within the Division of Student Affairs. It provides the campus community and guests with high-quality, efficient, and innovative event services and dining options in a variety of settings dedicated to accentuating and enhancing the campus experience in a diverse community.

This position is an integral part of our food service operations. The position is responsible for planning, organizing, and managing food production and service in assigned location(s). Possible locations include Watterson Dining Commons, Marketplace at Linkins, Starbucks, McAlister's, The Landing, Qdoba, Timbers Grille, and Catering. Additional duties include placing orders; accurate inventory of necessary food stocks, small wares, and uniforms; training, scheduling, mentoring, and evaluating student employees; maintaining good customer service; and maintaining equipment, completing work orders, and recommending facility improvements.

Whether it's to find a place to study, gather with friends, enjoy a bite to eat, or plan a large event, the Department of Event Management, Dining, and Hospitality takes great pride in providing welcoming and inclusive spaces, high-quality food services, and experienced and professional staff who care about making every experience individualized and extraordinary. It is our philosophy to recruit, inspire, and retain talented team members and promote wellness and foster their development. It is our goal to promote a more fully diverse and inclusive campus community.

Additional Information

University Benefit Highlights:

• Insurance benefits, including health, dental, vision, and life
• Retirement and supplemental retirement planning options
• Tuition waiver benefits available to staff as well as their eligible dependents
• Paid holiday/administrative closures during Thanksgiving and Winter Breaks
• Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Salary Rate / Pay Rate

$22.61 per hour

Required Qualifications

1. High school diploma or equivalent
2. Any one or combination totaling two (2) years (24 months) from the categories below:
   • A. Coursework in business, dietetics, culinary arts, food science, nutrition, hospitality, hotel, catering, restaurant, or institutional management, or a closely related field as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months); Associate’s Degree (60 semester hours) equals eighteen months (18 months); 90 semester hours equals two (2) years (24 months); Bachelor's Degree (120 semester hours) equals three (3) years (36 months)
   • B. Food service supervisory work experience.
3. A final candidate must complete a post-offer pre-employment physical exam. Employment is contingent on the successful result of the pre-employment physical.
4. Valid Driver's License

Preferred Qualifications

1. Full knowledge of current food management techniques, which include purchasing, food production and control, service, personnel management, marketing, financial management, facilities management, and health and safety regulations.
2. Supervisory and leadership skills; ability to train, instruct, and discipline employees; ability to organize, prioritize, and assign duties; ability to meet deadlines.
3. Ability to read, understand, follow, and enforce all policies and procedures, especially those pertaining to sanitation and safety; ability to regulate sanitation guidelines to preserve department standards.
4. Strong interpersonal skills; cooperative, flexible, and customer-oriented; ability to deal effectively with employee and customer conflicts; the ability to produce results working as part of a team or committee.
5. Computer skills, including menu management systems; accurate record keeping skills.
6. Ability to analyze a Profit and Loss statement and recognize problem areas and recommend corrective controls.
7. Full knowledge and acceptance of principles of diversity.
8. Excellent analytical and oral/written communication skills, including the ability to write clear and effective correspondence, reports, evaluations, training manuals an d other materials.
9. Possess Illinois Food Service Sanitation Certification or must obtain within 6 months of employment.

Work Hours

Hours may vary between Monday through Sunday. Shifts will include nights and weekends.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

This position requires standing, walking, use of fingers and hands, reaching, lifting (up to 35 pounds), kneeling, stooping, crouching, speaking, seeing, tasting, and smelling. Ability to stand for an extended period of time without a significant rest period. Must be able to deal with extreme cold (-10F) and extreme heat (90+F).

Proposed Starting Date

2026

Required Applicant Documents

• Reference List

Optional Applicant Documents

• Certification of Retirement Annuity
• Transcripts - see Special Instructions to Applicants section for additional options
• Food Service Certificate(s)

Contact Information for Applicants

Breanna Crippen
Human Resources
309-438-8315
[e-mail]

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at 309-438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at 309-438-8311.