Food Server - Tuscany

Mohegan Sun; Uncasville (CT); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at an established industry player, where you will be responsible for delivering exceptional service as a Food Server. In this role, you'll engage with guests, take orders, and ensure a delightful dining experience in a vibrant atmosphere. This position offers a chance to grow within a fast-paced environment, making it ideal for those who thrive on interaction and teamwork. If you're passionate about hospitality and eager to contribute to a memorable guest experience, this opportunity is perfect for you.

Qualifications

• Must have previous guest service experience.
• Excellent communication and knowledge of food and beverage service required.

Responsibilities

• Take guest orders and enter them into the POS system.
• Coordinate food and beverage service at the table.
• Maintain cleanliness and assist in setting tables.

Skills

Excellent written and verbal communication skills

Guest service experience

Knowledge of beverage service techniques

Understanding of food preparation techniques

Education

Previous guest service experience

Tools

Point of Sale (POS) system

Job description

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Position Summary

This position is responsible for serving guests in assigned restaurant outlet or the hotel according to department policies and procedures and steps of service.

Primary Duties and Responsibilities: includes but not limited to:

• Takes guest’s orders and accurately enters them into the point of sale (POS) system
• Actively up-sells products and uses endorsements at all appropriate service opportunities
• Coordinates all food and beverage service at the table including pre-setting, serving and pre-bussing according to established steps and standards of service
• Handles all payments accurately per established check tendering procedures
• Prepares and breaks down wait stations in accordance with dining room standards
• Completes side work and maintains shift responsibilities
• In the hotel, delivers food and beverage to guest’s room, per established steps of service
• Removes trays and tables from rooms and hotel tower
  
  

Secondary Duties And Responsibilities

• Assists in maintaining the cleanliness of the outlet
• Assists in arranging room and setting tables on a shift-to-shift basis as well as for special events
• Performs opening and closing duties
  
  

Minimum Education And Qualifications

• Previous guest service experience
  
  

Competencies: Incumbent will master the following competencies while in this position:

• Excellent written and verbal communication skills
• Thorough knowledge of operational policies with regard to hours of operation, types of menus offered, restaurant concepts and marketing programs
• Good understanding of spirits, beer, wine, glassware, garnishes and all beverage service techniques
• Skilled in proper tray handling
• Good understanding of food products including sauces, dairy and cheeses, cuts of meat, fowl and fish, fruits and vegetables, pasta, breads and starches and desserts and pastry
• Good understanding of food preparation and cooking techniques
• Thorough point of sale system knowledge
• Good knowledge of all legal beverage service guidelines and state liquor laws including proper identification, refusal of service and shutoff procedures
  
  

Training Requirements

• Outlet-specific standard operating procedures
• SMART alcohol awareness
  
  

Physical Demands And Work Environment

• Must be able to stand and walk for extended periods of time
• Must be able to bend and lift full trays up to 50 lbs.
• Must be able to work in a fast paced environment with frequent interruptions
• Must be able to work various shifts and flexible hours
  
  

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

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Work Shift

Regular

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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Gambling Facilities and Casinos

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