Food Server - Tuscany

Mohegan Sun, Inc.; Connecticut; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their restaurant team. In this dynamic role, you will provide exceptional service to guests, ensuring their dining experience is memorable. Responsibilities include taking orders, serving food and beverages, and maintaining a clean environment. Ideal candidates will have previous guest service experience and a passion for hospitality. This position offers a chance to thrive in a fast-paced setting while mastering essential service skills. Join a team where your contributions will enhance the guest experience and be part of a vibrant work environment.

Qualifications

• Must have previous guest service experience and strong communication skills.
• Knowledge of food and beverage service techniques is essential.

Responsibilities

• Serve guests by taking orders and entering them into the POS system.
• Coordinate food and beverage service at tables according to standards.
• Maintain cleanliness and perform opening and closing duties.

Skills

Guest Service Experience

Communication Skills

Knowledge of Beverage Service Techniques

Food Preparation Knowledge

Point of Sale System Knowledge

Education

Previous Guest Service Experience

Tools

Point of Sale (POS) System

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

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Position Summary:

This position is responsible for serving guests in assigned restaurant outlet or the hotel according to department policies and procedures and steps of service.

Primary Duties and Responsibilities:

• Takes guest’s orders and accurately enters them into the point of sale (POS) system
• Actively up-sells products and uses endorsements at all appropriate service opportunities
• Coordinates all food and beverage service at the table including pre-setting, serving and pre-bussing according to established steps and standards of service
• Handles all payments accurately per established check tendering procedures
• Prepares and breaks down wait stations in accordance with dining room standards
• Completes side work and maintains shift responsibilities
• In the hotel, delivers food and beverage to guest’s room, per established steps of service
• Removes trays and tables from rooms and hotel tower

Secondary Duties and Responsibilities:

• Assists in maintaining the cleanliness of the outlet
• Assists in arranging room and setting tables on a shift-to-shift basis as well as for special events
• Performs opening and closing duties

Minimum Education and Qualifications:

• Previous guest service experience

Competencies: Incumbent will master the following competencies while in this position:

• Excellent written and verbal communication skills
• Thorough knowledge of operational policies with regard to hours of operation, types of menus offered, restaurant concepts and marketing programs
• Good understanding of spirits, beer, wine, glassware, garnishes and all beverage service techniques
• Skilled in proper tray handling
• Good understanding of food products including sauces, dairy and cheeses, cuts of meat, fowl and fish, fruits and vegetables, pasta, breads and starches and desserts and pastry
• Good understanding of food preparation and cooking techniques
• Thorough point of sale system knowledge
• Good knowledge of all legal beverage service guidelines and state liquor laws including proper identification, refusal of service and shutoff procedures

Training Requirements:

• Outlet-specific standard operating procedures
• SMART alcohol awareness

Physical Demands and Work Environment:

• Must be able to stand and walk for extended periods of time
• Must be able to bend and lift full trays up to 50 lbs.
• Must be able to work in a fast paced environment with frequent interruptions
• Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Work Shift: Regular