Food Server Specialty

Blue Chip Casino Hotel Spa; Michigan City (IN); On-site; USD 19,000 - 28,000; Full time

Job summary

Boyd Gaming Corporation is seeking a foodservice/server associate to deliver exceptional guest experiences in a casino dining setting. You will handle order entries, pre-checks, and payments, ensuring accurate service and compliance with liquor laws.

A fast-paced, friendly environment awaits team players who value safety, cleanliness, and guest satisfaction. The role requires 18+ years old with prior food service experience and the ability to manage multiple tasks while maintaining professional

Qualifications

• Promote positive co-worker and guest interactions; maintain professionalism at all times.
• Able to lift and carry trays up to 50 pounds repeatedly.
• Stand for eight hours; ability to sit, walk, bend, reach, lift and grasp.
• High school diploma or GED preferred.
• Must be 18+ with six months of food server experience in high-volume or fine-dining environments.
• Wine knowledge preferred but not required.

Responsibilities

• Create an entertaining environment while ensuring flawless service delivery.
• Follow all company and departmental procedures, guidelines and policies.
• Maintain uniform, appearance and hygiene standards.
• Operate the Point-of-Sale system for orders and payments.
• Serve guests according to quality standards and complete setup/closing duties.
• Address guest requests and relay feedback to supervisors.
• Ensure safety and maintain a hazard-free work area.
• Perform other related duties as assigned.

Skills

Customer service

English communication

Lifting up to 50 lbs

Stamina

Fast-paced environment

Guest interaction

Teamwork

Licensing compliance

Education

High school diploma or GED

Job description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Must be able to work with a computerized Micros System for order entry, pre-check functions, etc. Is familiar with all pre-check and cashiering procedures; presents check to guest and collects payment. Observes diners to respond to additional requests and to determine when meal is completed.

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount
• Adhere to established company and departmental procedures, guidelines and policies at all times
• Maintain established company and departmental uniform, appearance, and hygiene standards at al times
• Must be able to work with a computerized Point-of-SaleSystem for order entry, pre-check functions, etc.
• Serves all guests according to established standards of quality
• Completes all set-up and closing duties in a timely fashion
• Is familiar with all pre-check and cashiering procedures; presents check to guest and collects payment
• Adheres to state liquor laws
• Relays guest complaints/compliments to appropriate supervisor
• Observes diners to respond to additional requests and to determine when meal is completed
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Performs all other related and compatible duties as assigned
• Knowledge of safety/guest liability procedures for guests and employees

Performs all relative miscellaneous duties as directed by supervisor/manager.

Qualifications

• Promote positive co-worker and guest interactions; maintain professionalism at all times while working with other employees, departments, and guests
• Must be able to lift and carry small and large trays weighing up to 50 pounds repeatedly
• Must be able to walk and stand for eight hours. Able to sit, walk, stand, bend lift, reach, pull, push, kneel, squat and grasp
• High school diploma or GED is preferred
• Must have 18 years of age with a minimum of six months experience as a food server in high volume and/or fine dining environment is required
• Prior wine knowledge is preferred but no required
• The ability to work in a fast paced environment
• The ability to effectively communicate in English
• The ability to effectively communicate with guests, co-workers and management and handle all types of guest related situations
• Must be able to obtain an ABC liquor permit
• Responsible for keeping all licenses and permits current

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.