Food Server - Nola Steak

Boomtown Casino & Hotel New Orleans; Harvey (LA); On-site; USD 18,000 - 30,000; Full time

Job summary

PENN Entertainment is seeking a food server for its casino dining venues in Harvey, Louisiana. This role requires at least two years of experience in a high-volume restaurant, excellent customer service, and fluency in English.

You will greet guests, take orders, serve meals, and uphold high standards of safety and cleanliness. The position is on-site with opportunities to grow within a dynamic hospitality environment that values guest satisfaction and teamwork.

Qualifications

• Minimum two (2) years of food server experience in a high-volume, full-service restaurant.
• Must have excellent customer service and interpersonal skills.
• Must be able to read, write, speak, and understand English.

Responsibilities

• Greets and welcomes each guest seated in assigned station.
• Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.
• Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).
• Suggests items to guests based on expressed guest preferences.
• Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards.
• Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.

Skills

Customer service

Interpersonal skills

English proficiency

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Greets and welcomes each guest seated in assigned station.
• Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.
• Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation)
• Suggests items to guests based on expressed guest preferences.
• Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards.
• Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.

BRING US YOUR BEST.

• Minimum two (2) years of food server experience in a high-volume, full-service restaurant.
• Must have excellent customer service and interpersonal skills.
• Must be able to read, write, speak, and understand English.
• Ability to maintain a high level of confidentiality and professionalism.
• Must have knowledge of table service procedures and table etiquette.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

Equal Opportunity Employer