Food Server (Luk Fu) - Bossier City

Live! Casino & Hotel Louisiana; Bossier City (LA); On-site; USD 18,000 - 26,000; Full time

Job summary

Live! Casino & Hotel Louisiana in Bossier City is seeking a friendly Food Server to provide engaging dining service and help guests enjoy a memorable experience.

You will know the menu, make confident recommendations, handle orders and payments, assist with clearing tables, and help with In-Room Dining when applicable. You must be 21+ and able to work in a casino environment, while complying with health and safety standards and Live’s operating guidelines.

Qualifications

• Must be 21 years or older.
• Education: A high school diploma or GED equivalent is preferred. A high level of customer service training would be a plus.
• Experience: 1–3 years in casual, buffet and or fine dining restaurant.
• Exposure to an alcohol and smoking environment; able to work in such environment.
• Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or Live’s operating standards.
• Knowledge of Alcohol Beverage Control laws, health regulations, and PPE.

Responsibilities

• Acknowledge guests in a friendly and timely manner.
• Knowledge of the menu and ability to make confident recommendations to guests.
• Take orders, present food, and assist in clearing tables and transporting dishes.
• Clean work station and wait stand at end of shift.
• Enhances the gaming and dining experience with prompt service and guest interaction.
• Assist in delivering In-Room Dining orders when applicable.
• Other duties as assigned.

Skills

Customer service

Communication skills

Menu knowledge

Alcohol regulation knowledge

Sanitation knowledge

Multitasking

Reading/writing basic instructions

Education

High school diploma or GED

Job description

External Job Title

Food Server (Luk Fu) - Bossier City

Overview

Why We Need Your Talents:

At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand

Provides friendly and efficient food and drink service to restaurant guests. Assures that guests have a favorable dining experience. Smiles and engages in conversation with guests as a key to the success for the wait staff.

Responsibilities

Where You'll Make an Impact:

• Responsible for acknowledging guests in a friendly and timely manner.
• Responsible for knowledge of the menu and being able to make confident recommendation to the guests.
• Responsible for acquiring and validating a method of payment for all extra food and beverage service in the restaurant. Responsible for taking orders from guests, recommending food choices, and presenting food. Assisting in clearing tables, transporting dirty dishes and linen to a bus cart. Cleaning work station and wait stand at end of shift.
• Enhances the gaming and dining experience of guests to Maryland Live Casino, with prompt, efficient, service and interaction with guests.
• Help with the execution and delivery of In-Room Dining orders when applicable.
• Other duties as assigned.

Skills to Help You Succeed:

• Ability to use fountain soft drink, tea and coffee machines.
• Ability to read and write basic instructions.
• Knowledge of Alcohol Beverage Control laws, health regulations, and PPE (Personal Protective Equipment).
• Excellent communication skills needed.
• Ability to organize and be creative. Knowledge of sanitation and health department regulations for safe handling of food.

Qualifications

Must-Haves:

• Must be 21 years or older.
• Education: A high school diploma or GED equivalent is preferred. A high level of customer service training would be a plus.
• Experience: One (1) to three (3) years of experience in casual, buffet and or fine dining restaurant.
• You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
• Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.

Physical Requirements:

• Ability to stand and walk continually throughout a scheduled shift
• Ability to bend, stoop and reach while carrying dishes, glasses and serving tray.
• Ability to push bus cart and carry trash/linen bags weighing up to 35 pounds.