Food Server (FT/PT) (PM) ("Mesero/a")

Evans Hotels Llc; San Diego (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Discounted hotel rooms for you, family

Free employee parking

Free meals & refreshments during work

Health insurance

Dental insurance

Vision insurance

401k with match

Life insurance

Sick time

Vacation time

Job summary

The Food Server (“Mesero/a”) at Catamaran Resort Hotel and Spa delivers courteous, timely and professional service, with full menu knowledge and a proactive, guest-focused approach. Staff greet guests warmly and anticipate needs, while maintaining smooth dining experiences across breakfast, lunch and dinner; teamwork and upselling are valued.

This role requires 1-2 years of experience in hospitality, willingness to work weekends/holidays, and ability to stand for long periods.

Qualifications

• 1-2 years of relevant experience and/or training.
• Previous similar position in a hotel, or similar business entity preferred.

Responsibilities

• Cordially and professionally presents menu, answers questions, and makes suggestions regarding food and service.
• Employs suggestive selling techniques to stimulate sales.
• Follows cash and credit card handling policies at all times.
• Is responsible for entire section of tables (cleanliness, sanitation, organization).
• Is responsible for complete knowledge of menus, including cooking time, ingredients.

Skills

Customer service

Food knowledge

Suggestive selling

Cash handling

Job description

LOCATIONOceana Coastal KitchenOceana Coastal Kitchen is the signature restaurant at the Catamaran Resort Hotel and Spa and is ranked as one of the top three restaurants on TripAdvisor. With beachfront dining that offers inspiring views of Mission Bay as well as delicious chef-driven cuisine and a modern, ocean-inspired design, the restaurant offers a memorable dining experience for breakfast, lunch, and dinner.The Catamaran Resort Hotel and Spa is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.SUMMARYThe Food Server ("Mesero/a") provides a courteous, timely and professional service in the restaurant, shows complete knowledge of all menus and pricing, as well as a proactive, customer oriented attitude. Welcomes our guests with a smile and with a friendly, courteous greeting.PAY & PERKSCompensation: $19.00**Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.Discounted Hotel Rooms for you, family and friends.Free Employee Parking and/or discounted MTS Pronto card.Free Meals & Refreshments during working shifts.Career advancement opportunities!Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.Discounts on cell phone bills, shoes, gym memberships, and more!ESSENTIAL DUTIESCordially and professionally presents menu, answers questions, and makes suggestions regarding food and service.Employs suggestive selling techniques to stimulate sales.Actively observes diners to respond to any additional requests and to determine when meal has been completed.Checks with the guest after 3-4 minutes after serving the meals, in order to ensure guest satisfaction.Follows cash and credit card handling policies at all times.Is responsible for entire section of tables (cleanliness, sanitation, organization, etc.).Is responsible for complete knowledge of menus, including cooking time, ingredients, etc.Performs additional duties and responsibilities as directed by the leadership team.QUALIFICATIONSAt least 1-2 years of relevant experience and/or training.A combination of experience, education, and/or training may be substituted for either requirement.Previous similar position in a hotel, or similar business entity preferred.Availability to work on weekends and holidays is required.Must be able to attain a valid San Diego County Food Handler certification upon hire. Evans Hotels will provide this training and is to be completed at the company’s expense.RBS certification required.Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 25 lbs.The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.