Food Server-Bubba Gump

Golden Nugget Las Vegas; Laughlin (NV); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

401K

Employee discounts

Advancement opportunities

Volunteer opportunities

Job summary

Golden Nugget Las Vegas is seeking an energetic Server to provide exceptional dining experiences in a high-energy casino hotel setting. You will greet guests, take orders, and deliver food and beverages with accuracy and pace.

Position involves explaining menu items, handling payments, and maintaining a friendly, professional demeanor. Weekends and holidays required; tipping is an important part of compensation and growth opportunities exist within the team.

Qualifications

• One year of restaurant or customer service is preferred.
• Excellent communication and interpersonal skills.
• Positive attitude and enjoyment of hospitality industry.
• Ability to work in a fast-paced environment while maintaining composure.
• Strong multitasking and time management abilities.
• Attention to detail for accurate order-taking and payment processing.
• Knowledge of food and beverage menus including dietary restrictions and allergies.
• Basic math skills for handling payments and calculating tips.
• Flexible to work in shifts, including evenings, weekends, and holidays.
• Physical stamina to stand, walk, and carry trays for extended periods.

Responsibilities

• Greet guests and welcome them in a friendly manner.
• Take drink orders and follow policy regarding service of alcohol.
• Communicate specials or promotions and make recommendations based on guests' preferences and dietary restrictions.
• Answer questions regarding the menu, including allergies or special requests.
• Explain menu items, ingredients, and preparation methods to guests.
• Enter food and beverage orders into the POS system accurately.
• Coordinate with kitchen staff to ensure timely preparation and delivery.
• Serve food and beverages promptly with good presentation and timing.
• Check on guests during meals and address requests or concerns.
• Refill drinks and clear plates during dining experiences.
• Provide attentive and personalized service, anticipating guest needs.
• Handle guest complaints professionally and raise to management when needed.
• Collaborate with servers, hosts, and kitchen staff for smooth service.
• Present checks and process payments accurately and quickly.
• Comply with FLSA tip regulations and company policies on tipping.

Skills

Excellent communication

Customer service

Multitasking

POS familiarity

Food allergy awareness

Tools

POS system

Job description

Overview

A Server’s primary responsibility is to ensure exceptional dining experiences for guests. You will be the face of the restaurant, interacting directly with customers to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. A friendly and professional demeanor, attention to detail, and ability to multitask will contribute to the overall success of the establishment.

Responsibilities

• Greet guests and welcome them in a friendly manner
• Take drink orders and follow policy regarding service of alcohol
• Communicate specials or promotions and make recommendations based on guests' preferences and dietary restrictions
• Answer questions regarding the menu, including allergies or special requests
• Servers must know the menu and be able to explain menu items, ingredients, and preparation methods to guests
• Take accurate food and beverage orders from guests and enter them into the POS system
• Coordinate with the kitchen staff to ensure all orders are prepared and delivered on time and together
• Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame
• Check on guests during their meals to ensure satisfaction and address requests/concerns
• Refill drinks and clear plates as needed during guest’s dining experience
• Provide attentive and personalized service, anticipating guests' needs
• Handle guest complaints or concerns professionally and bring issues to management
• Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service
• Present checks to guests and handle payment transactions accurately and quickly
• As a tipped employee you will be subject to federal (Federal Labor Standards Act – 'FLSA') and state laws relating to tip regulations. This includes your compliance with properly reporting tips, contributing to a tip pool (where allowed by law), and following company’s policies regarding tasks performed while in a tipped position.
• Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements

Qualifications

• One year of restaurant or customer service is preferred
• Excellent communication and interpersonal skills
• Positive attitude, enjoyment of hospitality industry
• Ability to work in a fast‑paced environment while maintaining composure
• Strong multitasking and time management abilities
• Attention to detail, ensuring accurate order-taking and payment processing
• Knowledge of food and beverage menus, including dietary restrictions and allergies
• Basic math skills for handling payments and calculating tips
• Flexibility to work in shifts, including evenings, weekends, and holidays
• Physical stamina to stand, walk, and carry trays for extended periods

What We Offer You

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancementPositive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Disclaimer

The above information is intended as a high‑level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Tipped Position

This position earns tips