Food Server

V&E 720 Ocean Dr LLC; Miami Beach (FL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly wage plus tips

Career advancement opportunities

Employee discounts on food and Bevar

Training and development opportunities

Health, vision, and dental benefits

Positive and dynamic work environment

Job summary

V&E Hospitality Group in Miami Beach is seeking enthusiastic Food Servers to deliver a positive dining experience and perform tasks from greeting guests to delivering meals in a timely, accurate manner.

You will input orders into the POS, assist with menu questions, upsell items, handle payments, and keep tables clean while collaborating with the kitchen and staff. Training and growth opportunities are available.

Qualifications

• Previous experience as a Food Server is preferred but not required.
• Excellent customer service and interpersonal skills.
• Strong communication and active listening abilities.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Positive attitude and a desire to exceed guest expectations.
• Knowledge of food and beverage menu items.
• Availability to work evenings, weekends, and holidays as needed.

Responsibilities

• Greet guests, provide menus, answer questions about the menu and specials; take accurate orders and recommendations.
• Input food and drink orders into the POS system with modifications and dietary requests communicated to the kitchen.
• Serve food and beverages promptly and check order accuracy before delivering to guests; anticipate guest needs.
• Clear tables, reset them promptly to provide a clean atmosphere for the next guests.
• Upsell menu options including appetizers, desserts, and specialty drinks to enhance dining experience.
• Present bills, process payments accurately, and provide change/receipts; thank guests and invite return.
• Maintain a clean workstation and service areas; assist in maintaining restaurant cleanliness.
• Collaborate with kitchen staff, bussers, and fellow servers; assist during peak times.

Skills

Customer service

Communication

Multitasking

Attention to detail

Menu knowledge

Teamwork

Job description

Job Title: Food Server

Job Type: Full-Time/Part-Time

About V&E Hospitality Group:

V&E Hospitality Group is a renowned hospitality company committed to delivering exceptional dining and entertainment experiences to our patrons. We take pride in our diverse portfolio of bars and restaurants, each offering a unique atmosphere and a dedication to outstanding customer service.

Position Overview:

V&E Hospitality Group is seeking enthusiastic and customer-focused individuals to join our team as Food Servers. The Food Server is a pivotal role responsible for ensuring a positive dining experience for our guests by providing exceptional service, taking orders, and delivering food in a timely and efficient manner. If you have a passion for hospitality and a desire to exceed customer expectations, we encourage you to apply.

Key Responsibilities:

1. Guest Interaction:Greet guests warmly, provide menus, and assist in answering questions about the menu and specials. Offer recommendations and take accurate food and beverage orders.
2. Order Accuracy:Input food and drink orders into the POS system with precision, ensuring modifications and dietary requests are accurately communicated to the kitchen staff.
3. Service Excellence:Serve food and beverages promptly, checking for order accuracy before delivering to guests. Anticipate and fulfill guest needs throughout their dining experience.
4. Table Maintenance:Clear tables efficiently, removing used dishes, glassware, and utensils. Reset tables promptly to provide a clean and welcoming atmosphere for the next guests.
5. Up-Selling:Encourage guests to explore menu options, including appetizers, desserts, and specialty drinks, to enhance their dining experience and increase revenue.
6. Payment Processing:Present bills to guests, process payments accurately, and provide change or receipts as needed. Thank guests for their patronage and invite them to return.
7. Cleanliness:Maintain a clean and organized workstation, including side stations and service areas. Assist in maintaining overall restaurant cleanliness.
8. Teamwork:Collaborate with kitchen staff, bussers, and fellow servers to ensure smooth service and a positive dining experience. Assist colleagues during peak times as necessary.

Qualifications:

• Previous experience as a Food Server in a restaurant or similar setting is preferred but not required.
• Excellent customer service and interpersonal skills.
• Strong communication and active listening abilities.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Positive attitude and a desire to exceed guest expectations.
• Knowledge of food and beverage menu items.
• Availability to work evenings, weekends, and holidays as needed.

Physical qualifications:

• Ability to move throughout the dining room effectively.
• Ability to lift and carry serving trays weighing up to 15lbs and bus tubs weighing up to 40 lbs.
• Ability to perform reaching and stooping motions.

Benefits:

• Competitive hourly wage plus tips.
• Opportunities for career advancement within V&E Hospitality Group.
• Employee discounts on food and beverages.
• A positive and dynamic work environment.
• Training and development opportunities.
• Health, vision, and dental benefits.

V&E Hospitality Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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