Food Runner - Sports Bar

PENN Entertainment; Bay Lake (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant and fast-paced environment at a forward-thinking entertainment company where your contributions matter! As a vital team member, you'll be responsible for ensuring guests have an enjoyable dining experience by clearing and resetting tables, providing timely service, and anticipating their needs. This role not only allows you to engage with a diverse group of coworkers but also supports your career growth in the exciting entertainment industry. If you are enthusiastic about customer service and thrive in a dynamic setting, this opportunity is perfect for you!

Qualifications

• Must be at least 18 years of age and able to respond to guest inquiries.
• Ability to read safety rules and interpret instructions.

Responsibilities

• Clear and reset tables in accordance with venue standards.
• Monitor tables to assess and respond to guests' needs courteously.
• Participate as a team member with servers and kitchen staff.

Skills

Customer Service

Basic Math Skills

Communication Skills

Education

High School Diploma or Equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

WE LOVE OUR WORK.

• Responsible for clearing and resetting tables in assigned venue.
• Continuously monitor tables to assess guests' needs in a courteous manner.
• Responsible for clearing all tables and resetting them for new seating in accordance with venue standards.
• Ensures each table is ready for guests' arrival in accordance with venue standards.
• Responsible for approaching newly seated guests, serving bread, butter, water, etc., in a timely and pleasant manner working with servers to expedite service at all tables.
• Performs service duties for servers by picking up their orders when ready in the kitchen and delivering them.
• Monitors tables to assess guests' needs; anticipate and respond to guest requests when meal has been completed, keeping table clear to provide a clean, neat, eating area.
• Restocks and cleans assigned station at end of shift to have ready for start of next shift in accordance with Department of Health standards.
• Attendance at pre-shift meetings.
• Responsible for maintaining a regular and consistent attendance record.
• Participates as a team member with all servers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation.
• Declares tips through time and attendance system at the end of each shift.
• Other customer service duties required as requested by restaurant supervisor in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.

BRING US YOUR BEST.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.
• Must have the ability to respond to common inquiries or complaints from guests.
• Must have the ability to read and interpret documents, such as safety rules.
• Must have the ability to perform basic math skills.
• Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.).
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
• Walking 40% of the time.
• Standing 10 % of the time.
• Bending and lifting 50% of the time.
• Lifting/moving maximum of 50 lbs.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
• This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, Team Member environment.
• High Noise Level.
• Team Member may be exposed to outdoor weather elements.

STARTING SALARY

$7.25 per hour, plus tips