Food Runner / Server Assistant - Ripple & Roots

Hyatt Regency; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Career Growth

Referral Bonus

Health Insurance

Free Room Nights

Free Parking

Bus Pass Discount

Paid Time Off

Tuition Assistance

Employee Assistance

Retail Discounts

FT status may apply

Job summary

Hyatt Regency Austin is seeking a Food Runner / Server Assistant to help our servers create exceptional guest experiences in a fast-paced, team-driven dining room. You will support the service team, maintain smooth operations, and bring energetic hospitality to every shift.

Ideal candidates show refined communication, enjoy guest interactions, and are available weekends/holidays. Certifications ensure safe food handling and compliance with Texas regulations.

Qualifications

• Excellent communication and friendly guest service.
• Ability to stand for extended periods.
• Capable of lifting moderate weight.
• Willingness to work weekends and holidays.

Skills

Refined communication

Stand for long periods

Lifting & carrying

Guest satisfaction focus

Open availability

Education

Food Handler Certification

TABC Certification

Job description

Organization- Hyatt Regency Austin

Summary

At Hyatt Regency Austin, we believe our guests choose us because of our caring and attentive colleagues who are dedicated to delivering thoughtful service and creating meaningful experiences. We carry that same philosophy into how we care for our colleagues.

We are proud to share that Hyatt is a certified Great Place to Work® and has been named to the Fortune 100 Best Companies to Work For® list in the United States—reflecting our commitment to fostering a culture of inclusion, support, and opportunity.

A Food Runner / Server Assistant will help our servers create great guest experiences in a fast-paced, team-focused environment. This role is all about keeping service smooth, supporting your team, and bringing great energy to the dining room. If you enjoy working with people and being part of a fun, dynamic restaurant, we’d love to have you on board.

At Ripple and Roots, we honor centuries-old Texas culinary traditions while embracing the rich cultural diversity that defines our state. Our menu is a bold celebration of flavor, drawing inspiration from the cooking heritage of Native Americans, the Old South, Latinos, and Asians—brought together in a way that only Ripple and Roots can deliver.

From charming coastal towns to vibrant metropolitan centers, we’ve captured the essence of Texas through locally sourced, thoughtfully curated ingredients that reflect the land and its people. Our cuisine is sophisticated yet familiar, artfully prepared to excite the senses while offering the warmth of home.

Set in an elegant yet approachable environment, Ripple and Roots offers a unique dining experience—where bold flavors, refined presentation, and laid‑back hospitality come together seamlessly. Our eclectic ambiance is designed to feel both upscale and inviting, a perfect setting for guests to relax, connect, and savor something truly special.

We’re looking for passionate, curious, and hospitality-driven individuals to join our growing team. Whether you’re in the kitchen or on the floor, every role contributes to our mission of delivering food that tells a story and service that feels like home.

Be part of something deeply rooted and refreshingly new.

BENEFITS!

Our colleagues enjoy:

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Referral Bonuses up to $500.00 - for bringing new members to our team
• Benefits Including Healthcare, Vision and Dental-after 30 days of service
• Free and Discounted Room Nights - at Hyatt Hotels around the world
• Free Parking – Downtown Austin in our on-site garage!
• Discounted Bus Passes – subsidized by Hyatt, paid through payroll deduction
• Paid Time Off – after 90 days of service
• Financial Assistance – Tuition & Gym reimbursement
• Employee Assistance – Daily employee meal, 24/7 emotional support, legal guidance, personal & financial resources
• Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More!
• Some benefits may require full-time status to qualify.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Refined communication skills
• Ability to stand for long periods of time
• Ability to lift/push/pull/carry a moderate amount of weight.
• Desire to exceed guest expectations
• Food Handler Certification and TABC Certification
• Open availability is required for this role; including weekends and holidays