Food Runner & Server Assistant — Dynamic Hospitality Team

The Global Ambassador Hotel; Phoenix (AZ); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Comprehensive benefits

PTO eligibility

Competitive pay

Job summary

The Global Ambassador is seeking a friendly, guest-focused team member to join our restaurant operations in Phoenix. You’ll assist servers and bartenders, deliver food, greet guests, and help maintain tables and service areas to keep the dining room flowing smoothly.

Prior restaurant experience is preferred. You must be able to stand for long periods, lift up to 25 pounds, and work holidays and weekends in a fast-paced environment that values teamwork, hospitality, and excellence.

Qualifications

• Prior restaurant experience preferred.
• Must speak, read, write and understand the primary language(s) used in the workplace.
• Must have a great personality, desire to serve guests, and enjoy working as part of a team.
• Must be able to work in a standing position for long periods of time (up to 8 hours)
• Must be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
• Must maintain a neat, clean and well-groomed appearance per TGA standards.
• Must follow safety procedures closely.
• Must be able to work on holidays and/or weekends.

Responsibilities

• Top priority is assisting the servers and bartenders and running food to tables.
• Responsible for clearing and resetting tables after guests leave.
• Take tableware to dish-room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
• Promptly clean tabletops, chairs, and booths and check the floor and clean as required.
• Reset and arrange tabletop.
• Obtain service area assignment at the beginning of each shift.
• Promptly greet guests as they are seated and bring bread, butter and water to table.
• Respond appropriately to guest requests.
• Communicate guest requests to server as needed.
• Communicate with server and hostess to assure efficient seating, table utilization, and customer service.
• Prep service inventory: cut butter and fill ramekins, clean trash cans, bus tubs for bars, and fill ice bins.
• Ensure spills are cleaned up quickly, with as little disturbance to the guest as possible.
• Assist server, when possible, with food delivery, removing used tableware between courses, and providing tableware for next course, especially with large parties and during peak periods.
• Thank guests as they are leaving.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Skills

Customer service

Team player

Communication

Job description

The Global Ambassador is seeking a friendly, guest-focused team member to join our restaurant operations in Phoenix. You’ll assist servers and bartenders, deliver food, greet guests, and help maintain tables and service areas to keep the dining room flowing smoothly.

Prior restaurant experience is preferred. You must be able to stand for long periods, lift up to 25 pounds, and work holidays and weekends in a fast-paced environment that values teamwork, hospitality, and excellence.