Food Runner/Room Service Server - PM - The Conservatory - Part-time

Omni Hotels & Resorts; Charlottesville (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a vibrant team at an upscale restaurant in a renowned hotel, where you will play a key role in delivering exceptional dining experiences. As a Food Runner/Room Service Server, you will support the servers by ensuring timely food delivery, assisting with guest interactions, and maintaining a high standard of service. This position offers a unique opportunity to grow in a fast-paced environment while being part of a diverse and dedicated team. If you are passionate about hospitality and eager to make a positive impact on guests' experiences, this role is perfect for you.

Qualifications

• Enjoy guest interaction and provide excellent service.
• Ability to work flexible shifts, including nights and weekends.

Responsibilities

• Support servers by bringing food to tables and assisting during meal periods.
• Greet guests warmly and provide water service.
• Ensure guest satisfaction by assisting in any capacity.

Skills

Guest Interaction

Multitasking

Fine Dining Service Knowledge

Ability to Work in Fast-Paced Environment

Physical Stamina

Education

ServSafe Food Handlers Certification

TIPS Alcohol Certification

Tools

Micros POS System

Job description

Location

Charlottesville Hotel

The Omni Charlottesville Hotel offers 208 beautifully appointed guestrooms and suites featuring panoramic views of the Blue Ridge Mountains, along with a full service restaurant and 12,000 square feet of meeting space. The Omni is located in the heart of downtown at the base of the downtown pedestrian mall. Our location offers a wide variety of local restaurants, pubs, entertainment venues, or even just to take a scenic walk and enjoy the culture of Charlottesville. There are numerous local historic sites that have played a unique role in American history which include: Monticello, the University of Virginia, Ash Lawn-Highland, Historic Court Square and Michie Tavern. Our Blue Ridge Parkway offers unmatched views and our very own downtown mall features daily entertainment at the four theaters which offer live music, movies and theatrical performances. Although we have a beautiful property and location, our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is “opportunity.”

Job Description

Omni Charlottesville Hotel is seeking a Food Runner/Room Service Server to join The Conservatory team at our brand-new upscale restaurant.

Responsibilities

• Bring food from the kitchen to tables to support the servers.
• Assist servers during meal period.
• Must have knowledge of all menu items.
• Greet guests in a warm and friendly manner.
• Provide water service to our guests.
• Assist the server with pre-busing of plates.
• Assist servers in any capacity to ensure guest satisfaction.
• Perform any additional duties assigned by supervisor or management.
• Provide unique, authentic and memorable experiences for all dining guests.
• Knowledge of the menu offered and ability to explain the items on the menu.
• Answer phone within 3 rings, follow phone etiquette and input orders into Micros.
• Complete paperwork, ensure tickets are correct and closed out properly and drop cash after each scheduled shift.
• Deliver food based on steps of service.
• Be pleasant, smile and greet all guests, using surnames when obtained.
• Be thoroughly familiar with responsibilities of IRD server.
• Be thoroughly familiar with F&B menus and available promotions and options.
• Station set-up and break-down, walk guest floors for trays in hallways and side-work.
• Perform any other duties as assigned by Outlets Management.
• Have knowledge of fine dining service.
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
• Assist where needed within F&B.

Qualifications

• Must enjoy guest interaction.
• Must be able to work in a fast-paced environment.
• Must be able to multitask.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Must have ServSafe Food Handlers and TIPS Alcohol Certification or be able to attain certification.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement.If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email [e-mail].

End of Job Description