Food Runner PT

Platinum Hotel; Paradise (NV); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

PTO

401k

Job summary

Platinum Hotel in Paradise, NV seeks a PM Food Runner for dinner service in Stir Lounge (3:30p-10p). You will understand menu details, assist in delivery and service, and bridge FOH/BOH operations. Must be 21+, HS diploma, and have 1+ year of service experience.

Position offers $14/hour plus tips and service charge, PTO and 401k. Join us to provide exceptional hospitality, maintain a clean work area, and use the POS efficiently while collaborating with culinary and management teams during dinner

Qualifications

• Able to read, write and speak verbally in English.
• Excellent communication skills and familiarity with the hospitality industry.
• Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.
• High school or equivalent
• One year or more of service assistance
• Must be 21 years of age

Responsibilities

• Fully understand the menu from ingredients and preparation to delivery and service.
• Maintain a neat, clean, organized, safe work environment.
• Use the POS efficiently.
• Transport and polish wares, utensils and accessories.
• Bridge the service between FOH and BOH.
• Assist with opening/closing and run side work.
• Communicate with culinary and management teams.
• Address and resolve customer complaints regarding service, product and personnel.
• Process service duties from servers and bartenders.
• Expedite in absence of Chef or F&B Manager.
• Describe and present hotel food offerings professionally.

Skills

English proficiency

Hospitality experience

Customer service

Team communication

Education

High school diploma

Tools

POS system proficiency

Job description

Description

The Platinum Hotel is looking for a PM Food Runner. The Food Runner assists with delivery and service of hotel food and beverage offering to the restaurant guest, hotel guests, or residents according to company standards and procedures. This is an evening position working in our Stir Lounge for dinner service from 3:30p-10p

What you’ll be doing:

• Fully understand the menu from the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.
• Maintain a neat, clean, organized, safe work environment.
• Have the ability to use the POS efficiently.
• Transport and polish clean wares, utensils and accessories to area needed.
• Must be proficient in multi-tasking and bridging the service between the FOH and BOH.
• Must comply with opening and closing as well as running side work necessities.
• Direct and consistent communication with the culinary and management team.
• Listen to and resolve customer complaints regarding service, product and personnel.
• Must effectively process service responsibilities from service staff. Eg. Servers and Bartenders
• Have the ability to expedite in the absence of the Chef or F&B Manager
• Have the ability to verbally describe and present the hotel’s food offerings in a professional manner.
• Perform other duties as assigned.

What we’re looking for:

• Able to read, write and speak verbally in English.
• Excellent communication skills and familiarity with the hospitality industry.
• Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.
• High school or equivalent
• One year or more of service assistance
• Must be 21 years of age

What we offer:

• $14/hour plus tips and service charge
• PTO
• 401k
• EOE

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