Food Runner - Hard Rock Cafe

Seminole Hard Rock; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Seminole Hard Rock is seeking a Food Runner to support servers by keeping tables clean and ready, maintaining side stations, and expediting service to ensure smooth dining room flow. You will describe menu items accurately, answer questions about specials and beverages, and assist with station setup throughout shifts.

The role requires a minimum of six months' related experience, flexibility to work nights, weekends, and holidays, and strong communication with guests and team members.

Qualifications

• Minimum six (6) months of related experience.
• Able to work a varied schedule including nights, weekends and holidays.
• Must communicate effectively with guests, duties and responsibilities.
• Be flexible and adaptable to change.

Responsibilities

• Assist food servers and bus person with cleaning and resetting tables.
• Perform side work and maintain restaurant cleanliness per health code standards.
• Describe menu items using proper verbiage.
• Answer menu questions including specials, beverage and wine items.
• Set up and replenish side station with dishes, glassware and silverware.
• Set up and replenish side station with ice, dry goods, juices, fruits, garnishes.
• Maintain cleanliness of work areas throughout shift.
• Comply with health, safety and labor regulations; notify management of maintenance issues.
• Complete other duties as requested by management.

Skills

Leadership

Interpersonal skills

Communication

Attention to detail

Confidentiality

Teamwork

Adaptability

Customer service

POS systems

Tools

Computer systems

POS systems

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description:

It is the primary responsibility of the food runner to assist the servers by cleaning tables and keeping side stations clean and well stocked as well as assisting the kitchen with expediting the service process in order to maintain the flow of service throughout the dining room.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Assist the food servers and bus person with cleaning and resetting the tables
• Perform all side work duties assigned and maintain the cleanliness of the restaurant within health code standards.
• Describe menu items accurately always using proper verbiage
• Answer any menu questions including specials, beverage menu and wine menu
• Set-up / Replenish side station with dishes, glassware and silverware throughout the shift
• Set-up / Replenish side station with ice, dry goods, paper products, juices, cut fruits, and garnishes throughout the shift
• Maintain cleanliness of work areas throughout the shift
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees and guests
• Notify management of maintenance repair issues
• Complete other job- related duties as requested by management

QUALIFICATIONS:

• Minimum six (6) months of related experience required
• Able to work a varied work schedule to include nights, weekends, and holidays.
• Must be able to communicate effectively with guests, specific to position duties and responsibilities.
• Be flexible and adaptable to change.

SKILLS

• Strong leadership and interpersonal skills
• Excellent interpersonal, oral and written communication skills.
• Meticulous, organized and accurate
• Extreme confidentiality.
• Familiarity with a variety of computer systems and applications.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Manage multiple details and tasks concurrently in a changing environment.
• Able to work effectively in a team environment.
• Analyze and think about how possible solutions impact on the entire operation.

PHYSICAL DEMANDS

Ability to stand and sit for extended periods of time. Ability to walk distances. Ability to lift 30 to 40 lbs. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.