Food Runner & Guest Experience Specialist

State Of Play; New York (NY); On-site; USD 15,635 - 23,419; Part time

Benefits offered by this job

Employee discount

Paid time off

Insurance benefits

Job summary

Flight Club in New York City is seeking a Server Assistant – Food Runner to deliver a high‑quality guest experience with enthusiasm, speed and accuracy. This role combines proper food delivery and cleanliness throughout the shift, with opportunities for both part‑time and full‑time schedules.

Must hold current food handlers and alcohol certification, have at least 2 years in a high‑volume setting, and be able to stand, walk, and lift up to 50 lbs.

Qualifications

• Current food handlers and alcohol certification maintained through employment.
• Minimum of 2 years’ experience, preferably within a high‑volume environment.
• Able to stand and/or walk for long periods of time.

Responsibilities

• Listen to the customer, build rapport, assist, and communicate requests.
• Foster a positive environment by training new runners and supporting teammates during high‑pressure situations.
• Maintain sanitation of the gaming/restaurant area.
• Utilize organizational skills to manage time and tasks, reducing waste and maximizing efficiency.
• Follow health and safety guidelines, reporting hazardous situations.
• Execute opening and closing procedures swiftly and efficiently.
• Multitask effectively during peak times to ensure smooth operations and guest satisfaction.
• Lead by example, demonstrating professionalism and enthusiasm throughout each shift.

Skills

Food handling certification

High-volume experience

Customer service

Job description

Flight Club in New York City is seeking a Server Assistant – Food Runner to deliver a high‑quality guest experience with enthusiasm, speed and accuracy. This role combines proper food delivery and cleanliness throughout the shift, with opportunities for both part‑time and full‑time schedules.

Must hold current food handlers and alcohol certification, have at least 2 years in a high‑volume setting, and be able to stand, walk, and lift up to 50 lbs.