Food Runner / Expo

KiaJia LLC; Palo Alto (CA); Vor Ort; USD 21.000 - 30.000; Teilzeit

Zusammenfassung

Ettan Restaurant in Palo Alto, CA seeks a Food Runner/Expo to support kitchen and floor teams, delivering plated dishes from the pass to tables and assisting the expeditor. This role emphasizes timing, accuracy, and guest satisfaction in a lively dining environment.

The position is part-time and non-exempt, requiring reliability, a friendly service attitude, and the ability to work well under pressure while maintaining high standards of hospitality.

Qualifikationen

• Must be legally authorized to work in the United States.
• Current Food Handler certification required.
• Unlawful Harassment training certificates required.
• Possess a genuine love of hospitality and guest service.

Aufgaben

• Extend a genuine welcome to guests.
• Knowledge of seating patterns, table and seat numbers.
• Be aware of new seated guests and incoming orders; communicate with expeditor and chef.
• Carry complete dishes from the kitchen pass to guests' tables as directed by the expeditor.
• Move through the restaurant in a safe, orderly manner to protect dish integrity.
• Maintain in-depth knowledge of Ettan + Copra + Eylan dishes and potential allergens.
• Scan the dining room for guests needing attention; coordinate with service staff as needed.
• Clear dishes to the dish station; provide missing silverware when delivering food.
• Report discrepancies with orders or dishes to the Chef, Expeditor, Server or FOH management.
• Maintain cleanliness and orderliness of the kitchen pass area and restaurant.
• Work as a team with floor staff to ensure the best guest service.
• Assist with preparing the kitchen pass for service, organizing and cleaning
• Runner side work: maintain clean plate wipes, stock paper rolls and ink, silverware, take out paper trash

Kenntnisse

Work authorization

Food Handler Certification

Unlawful Harassment Training

Guest service

Jobbeschreibung

Food Runner / Expo - Ettan Restaurant

Who We Are:

At the heart of our endeavor lies a commitment to honesty and integrity, reflected not only in the sourcing of our ingredients but also in the warm, genuine service provided by our team. We are dedicated to creating memorable dining experiences that celebrate the essence of India’s food culture. We unite people through the celebration of a remarkable cuisine, fostering genuine human connections over a shared love for soulful food, wine and spirits.

We seek colleagues and leaders who embody:

Respect: regard for feelings, rights, traditions & efforts of others

Right Intentions: a mental commitment to act with good will and compassion

Integrity: being honest; having a strong set of moral and ethical principles that are consistently followed

Inclusivity: equal access to opportunities and resources

Professionalism: conducting oneself with responsibility, integrity, accountability, and excellence

Authenticity: being genuine, real

Empathy: understanding, being aware of and sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another

We seek colleagues and leaders who act based on:

Critical Thinking: the process of analyzing and evaluating information to make a judgment

Congruent Communication: consistency between actions and words

Unwavering Standards: uncompromising quality, consistency and authenticity

Curiosity: a strong desire to know and learn

Job Title: Food Runner/ Expo

Department: FOH Position

Status: Part time

Classification: Non Exempt

Reports To: General Manager, Floor Manager

JOB SUMMARY

The Food Runner / Expo works in collaboration with the Chef and floor staff to keep up a steady flow of plated meals from the kitchen to the guest tables. This position provides important communication between the chefs and expeditor and floor staff to ensure correct and properly prepared dishes are served to diners. This job description reflects the general level and nature of the job. It is not intended to be all inclusive.

PRIMARY DUTIES/RESPONSIBILITIES

• Extend a genuine welcome and good-bye to all Ettan + Copra + Eylan guests
• Proficient knowledge of seating patterns, table and seat numbers
• Be aware of the number of newly seated guests and incoming orders and communicate with the expeditor and chef
• Carry complete dishes from the kitchen pass to the guest’s table at the direction of the food expeditor
• Travel through the restaurant in a composed, orderly, safe fashion to ensure dishes are intact when they reach the guests
• Maintain in depth knowledge of Ettan + Copra + Eylan food and drink; able to recognize dishes & drinks by sight; know all dishes that contain potential allergens
• Scan the dining room when going to and from the pass, looking for any guests who may need the attention of their server and communicate with the service staff as needed
• Clear dishes to the dish station, when possible, provide any missing silverware as needed when you deliver food to tables
• Communicate any discrepancies with orders or dishes to the Chef, Expeditor, Server or FOH management
• Maintain cleanliness and orderliness of the kitchen pass area and restaurant in general
• Work as a team with all floor staff to ensure the best guest service possible

SECONDARY DUTIES/RESPONSIBILITIES

• Assist with preparing the kitchen pass for service, organizing and cleaning
• Runner side work responsibilities (maintaining clean plate wipes, stocking paper rolls and ink, silverware, taking out paper trash)

KNOWLEDGE/SKILLS/ABILITIES - REQUIRED

• Must be authorized to work in the United States
• Current Food Handler and Unlawful Harassment training certificates
• Possess a genuine love of hospitality and guest service
• Maintain composure under pressure with quickly changing priorities

PHYSICAL REQUIREMENTS

The physical requirements listed are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand stationary in kitchen throughout the shift for periods of time (up to 8 hours per day, 5 days per week)
• Continuous physical activity including walking, standing, twisting, sitting, bending, lifting, reaching, kneeling, stooping, crawling, wiping, climbing, pushing and pulling items weighing 50 pounds for distances of up to 20 ft.;
• Stand and move throughout the kitchen.
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Proficient interpersonal relations and communicative skills
• Interpret and follow a variety of instructions and procedures furnished in - written, oral, diagram, or schedule form.
• Work under pressure with changing, ambiguous priorities.
• Auditory and visual skills – Specific vision abilities required by this job include

close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Ability to work overtime occasionally at the last minute.
• Ability to perform moderately strenuous physical work and withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more;
• Be able to adeptly use restaurant equipment;
• Perform basic math and fractions to complete recipes;
• Understand and respond to staff requests in a loud environment;

EXPECTED HOURS OF WORK:

• Shift times vary based on hours the restaurant is open.