Food Runner - Big Buns

Thompson Hospitality; Vienna (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Big Buns, partnered with Thompson Hospitality, seeks a Food Runner to ensure timely delivery of dishes and exceptional guest service in a fast-paced environment.

You will collaborate with the kitchen and servers, maintain safety and presentation standards, and contribute to an outstanding dining experience for every guest.

Qualifications

• High energy and stamina.
• Able to communicate effectively in English.
• Able to work calmly under pressure.
• Flexible shifts including weekends and holidays.
• Speak clearly and understand basic English to facilitate communication.

Responsibilities

• Collaborate with kitchen to ensure timely food preparation.
• Safely transport dishes from kitchen to dining area.
• Present dishes to guests following presentation standards.
• Assist servers with guest requests or modifications.
• Maintain a clean, organized workspace and uphold food safety standards.

Skills

High energy

Effective communication

Work under pressure

Flexibility

English proficiency

Job description

Overview

Are you ready to be the engine that keeps our kitchen running smoothly and delivers mouthwatering dishes to our eager guests? As a Food Runner at Big Buns, you'll play a vital role in ensuring that every plate that leaves the kitchen is perfectly prepared and promptly delivered to our guests' tables. Your keen eye for detail and commitment to quality will guarantee that our guests have an unforgettable dining experience. If you thrive in a fast-paced environment and take pride in delivering exceptional service, join our team and be part of a dynamic restaurant that values food inclusivity and creating delightful moments for our guests.

Responsibilities

• Collaborate seamlessly with the kitchen team to ensure timely and accurate food preparation.
• Safely and efficiently transport dishes from the kitchen to the dining area.
• Present dishes to guests with precision and attention to detail, following our presentation standards.
• Assist servers with any additional requests or modifications to ensure guest satisfaction.
• Continuously maintain a clean and organized workspace to uphold food safety standards.

Qualifications

• High energy and stamina. Able to work within a fast-paced, highly mobile environment
• Able to communicate effectively in the primary language of the work
• Able to work calmly and effectively under pressure
• Able to work flexible shifts and schedules, inclusive of weekends, and all holidays.
• Must be able to speak clearly and understand basic English to facilitate the communication process.
• Ability to learn menu items and service procedures.
• Ability to learn and follow processes.

Physical Requirements:

• Ability to stand and walk for extended periods (up to 8+ hours per shift)
• Ability to lift, carry, push, and pull up to 40–50 lbs (e.g., trays, dish racks, furniture)
• Frequent bending, stooping, kneeling, reaching, and twisting
• Manual dexterity to handle dishes, glassware, and cleaning tools safely
• Ability to work in a hot, wet, and noisy environment (kitchen and dining areas)
• Ability to navigate crowded spaces while carrying items safely
• Visual and auditory ability to identify spills, hazards, and guest needs

Who We Are:

At Big Buns, we believe that great food is meant to be shared, and as a Food Runner, you'll be at the forefront of delivering our delicious creations to our guests. Your passion for exceptional service and dedication to ensuring the perfect dining experience will make Big Buns the go-to destination for food lovers. Join us and be part of a team that values teamwork, exceptional service, and creating lasting memories for our guests.

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.