Food Runner

ExplorUS; Seal Harbor (ME); On-site; USD 17,000 - 22,000; Full time

Job summary

ExplorUS in Seal Harbor, Maine (USA) is seeking a Busser - Food Runner to maintain clean dining areas and deliver food promptly with a focus on friendly, efficient service. The role reports to the Restaurant Manager within the Food & Beverage department.

The position requires strong customer service, a ServSafe-aligned approach, and the ability to work varied shifts, including weekends and holidays. ISO/Health and Safety guidelines apply.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: minimum 6 months in a restaurant establishment.
• ServeSafe/food safety certification as required by policy.
• Excellent customer service and people skills.
• Ability to work varied day, night, weekend and holiday shifts.

Responsibilities

• Promptly greet guests as they are seated and provide requested food amenities.
• Communicate with Servers and Hosts about guest needs and table availability.
• Ensure beverages are served per regulations and company procedures.
• Assist servers to provide exceptional guest service.
• Complete daily and weekly cleaning tasks thoroughly and professionally.
• Understand ISO, health and safety standards and meet related responsibilities.
• Perform other duties as assigned.

Skills

Excellent customer service

People skills

Ability to take direction

Flexible shifts

Education

High School Diploma or equivalent

Job description

Summary of Position: Responsible for cleaning areas in the restaurant / bar and workstations and delivering food in a timely, friendly and efficient manner in the Company’s continuing effort to deliver outstanding guest service.

Title: Busser - Food Runner

Reports To: Restaurant Manager

Department: Food & Beverage

Summary of Position: Responsible for cleaning areas in the restaurant / bar and workstations and delivering food in a timely, friendly and efficient manner in the Company’s continuing effort to deliver outstanding guest service.

Responsibilities:

• Promptly greet guests as they are seated providing required food amenities in a timely manner according to Company procedure
• Communicate in a timely and efficient manner with Servers and Hosts regarding guest needs and table availability to ensure extraordinary service
• Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures
• Assist servers as needed to provide exceptional guest service
• Thoroughly and professionally complete daily and weekly cleaning tasks
• Understand Company ISO (Environmental and Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
• Other duties per Duties Checklist and as requested

Position Requirements:

• Obtain ServSafe Certification in accordance with Company policy as required
• Excellent customer service and people skills
• Ability to take direction and change tasks quickly
• Must be able to work a variety of day, night, weekend, holiday shifts
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Education and Experience:

Education: High School Diploma or equivalent

Experience: Minimum (6) months in a restaurant establishment