Food Runner

Hampton Golf Inc. / Hampton Golf - Laurel Oak Country Club; Sarasota (FL); On-site; USD 22,000 - 31,000; Part time

Job summary

Laurel Oak Country Club in Sarasota, FL is seeking a Food Runner to join the Food & Beverage team. You will deliver food promptly, coordinate with kitchen and service staff, and help ensure a smooth dining experience for members and guests.

The ideal candidate is dependable, energetic, and comfortable in a fast-paced hospitality environment. Part-time hours with gratuity offered; pay is $19 per hour plus gratuity, and a positive team-focused atmosphere is emphasized.

Qualifications

• High School diploma or equivalent preferred.
• Excellent customer service skills.
• Dependable and reliable.
• Ability to work in a fast-paced environment.
• Excellent oral communication and listening skills.

Responsibilities

• Matches order tickets with prepared food items and sides once completed by kitchen staff.
• Checks presentation of plates for neatness and inclusion of all items.
• Monitors food quality and returns sub-standard items to the kitchen.
• Serve beverages and meals to guests promptly and accurately.
• Communicates with service staff about delivered or returned orders.
• Keeps orders in sequence to ease service flow.
• Keeps workstations stocked and organized.
• Maintains professional appearance and provides prompt customer service.
• Checks back to ensure guest satisfaction and replenishes items as needed.
• Performs cleaning and closing procedures as assigned.

Skills

Customer service

Dependable

Fast-paced environment

Oral communication

Follow directions

Education

High School diploma

Job description

Now Hiring — Food Runners

Laurel Oak Country Club | Sarasota, FL

Pay:$19 per hour gratuity

Schedule: Part-time opportunities available

About The Position

Enjoy working in a beautiful club environment and being part of a team that delivers great service? Join the Food & Beverage team at Laurel Oak Country Club!

We’re looking for dependable, energetic Food Runners who take pride in teamwork and providing excellent service to our members and guests. In this role, you’ll deliver food promptly and accurately from the kitchen to our dining areas, communicate with the kitchen and service team, and help ensure every dining experience runs smoothly.

The ideal candidate is organized, attentive to detail, and comfortable working in a fast-paced hospitality environment. A positive attitude, strong work ethic, and willingness to work as part of a team are essential.

About Laurel Oak Country Club:

Located in Sarasota, Florida, Laurel Oak Country Club is a premier, family-oriented private club offering exceptional golf, dining, social, and recreational experiences. Our amenities include two outstanding golf courses, a 45,000-square-foot clubhouse, and a diverse culinary program.

Our culture is built on teamwork, respect, and delivering exceptional experiences while supporting our team members with a rewarding workplace and a healthy work-life balance.

Job title

Food Runner

Reports to

Dining Room Manager

Classification

Hourly Fulltime, Part Time, Non Exempt

Working Hours

According to shift assignments

Job purpose

As a Food Runner, you ensure orders are prepared in a timely manner, review orders for accuracy, and correct plating, take food to tables, and serves as a liaison between kitchen staff, wait staff, and members/guests.

Duties and responsibilities

• Matches order ticket(s)with prepared food items and sides once completed by the kitchen line staff.
• Checks presentation of plates for neatness and inclusion of all ordered items
• Monitors food quality and returns sub-standard items to the kitchen.
• Serve beverages and prepared meals to guests in an accurate and timely manner.
• Communicates with service staff to inform them of orders that have been delivered or returned.
• Keeps orders in sequence to ease service process.
• Keeps workstations well stocked of items and ingredients.
• Incorporates safe work practices in job performance.
• Maintain a professional appearance.
• Provide prompt and efficient customer service.
• Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested.
• Keeps tables, dining room and workstation(s) sanitized and organized.
• Listen and respond to customer complaints.
• Performs clean-up and closing procedures as assigned by your manager.
• Perform other duties as assigned.
• Performs other duties as required.

Qualifications

• High School diploma or equivalent preferred.
• Excellent customer service skills.
• Must be dependable.
• Must be able to work in a fast-paced environment.
• Excellent oral communication and listening skills.
• Ability to follow directions.

Working conditions

Work is primarily indoors with some outdoor exposure. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or being exposed to flying golf balls.

This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on the job-related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Physical requirements

Good organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitor and develop subordinates, visually monitor the operation areas, and write and read member communication.

Must have the ability to perform moderate physical work and may be required to lift up to 40 lbs., up to 30 lbs. frequently and up to 10 lbs. constantly. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting, and grasping for up to 5 hours without sitting. Ability to consistently lift, carry and load equipment that may weigh 30 or more pounds, and sustain aerobic activity for 20 consecutive minutes.

Please be advised that all work that requires the use of a ladder more than 8 ft. long must be reviewed by Hampton Golf’s Club Maintenance person. Following an assessment of the situation, a determination will be made as to whether a maintenance team member or subcontractors will perform the necessary maintenance task. No other staff member is authorized to climb to heights exceeding 8 ft. and/or perform such maintenance. In addition, personnel are prohibited from entering facility attics, walking on the roof of buildings and/or from using scaffolding.

Direct reports

None