Food Runner

Din Tai Fung North America; Santa Clara (CA); On-site; USD 44,000 - 47,000; Full time

Benefits offered by this job

Competitive Pay

Medical Insurance

Dental & Vision

Life Insurance

HSA

Commuter Benefits

401(k) Plan

Employee Assistance

BenefitHub Discounts

Meal Discounts

Growth Opportunities

Job summary

Din Tai Fung North America in Santa Clara, CA is seeking a Food Runner to ensure a great guest experience by delivering dishes from the kitchen to tables with care and precision.

You will also assist with takeout packing, keep expo areas clean, and collaborate with servers and the kitchen to maintain smooth service and accurate, timely meals for guests.

Qualifications

• Experience preferred but not required.
• Flexible Work Schedule.
• Ability to stand for long periods of time.
• Positive and Professional Attitude.

Responsibilities

• Deliver dishes from kitchen to guests' tables with attention to detail and presentation.
• Help pack takeout orders with care and keep expo and takeout packing stations clean and organized.
• Collaborate with servers and kitchen team to keep service flowing and meals prompt and correct.
• Ensure guests receive their meals promptly and accurately.

Skills

Friendly attitude

Energetic

Motivated

Teamwork

Professionalism

Job description

As a Food Runner, you play an important role in delivering a great guest experience by ensuring food reaches guests quickly and accurately. In this role, you bring dishes from the kitchen to guests’ tables while maintaining attention to detail and presentation.

Food Runners also help pack takeout orders with care and keep the Expo Station and Takeout Packing Stations clean, organized, and running smoothly in accordance with Din Tai Fung’s Standard Operating Procedures (SOPs). By working closely with servers and the kitchen team, you help keep service flowing and ensure every guest receives their meal promptly and correctly.

WHY JOIN DIN TAI FUNG?

Din Tai Fung (DTF) is a globally celebrated, family-owned restaurant brand founded in 1972 and internationally renowned for its iconic Xiao Long Bao. With more than 165 locations across 13 countries including 20 in North America. DTF is Michelin-recognized and admired for its uncompromising quality, authentic flavors, and warm, gracious hospitality. Each location delivers an elevated yet inviting cultural dining experience designed to delight guests on any occasion.

LOCATION

2855 Stevens Creek Blvd, Santa Clara, CA 95050 (Westfield Valley Fair)

INTERVIEW EXPECTATIONS

The first step in our interview process is participating in a required one-way video interview recording. Please note, candidates who do not complete this portion of the interview process will not be able to move forward.

PAY RATE FOR FOOD RUNNER

$18.70/hour + Estimated $13.00 - $14.00/hour in Tips

Benefits And Perks

• Competitive Pay & Benefits
• Employer Contribution for individuals and eligible dependents' medical insurance
• Dental, Vision, and Life Insurance
• Health Savings Account (HSA)
• Commuter Spending Accounts
• 401(k) Plan with company match
• Employee Assistance Program
• Discounts through BenefitHub
• Employee Meal Discounts
• Opportunities for growth; we love promoting within!

Job Requirements For Food Runner

We are searching for friendly, energetic, highly motivated people who will thrive in a fast-paced, team-oriented environment.

• Experience preferred but not required
• Flexible Work Schedule
• Ability to stand for long periods of time
• Positive and Professional Attitude

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally

Equal Opportunity Employer

Din Tai Fung North America is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment and welcome all qualified applicants, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status, in accordance with applicable federal, state/provincial, and local laws.

U.S. Employment Eligibility

In the United States, Din Tai Fung North America participates in E-Verify to confirm work authorization for all new hires. To learn more, please visit: https://www.e-verify.gov/employees.