Food Runner

The Union Station Nashville Yards, Autograph Colle; Nashville (TN); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with match

Employee discounts

Paid vacation & sick time

Job summary

The Union Station Nashville Yards, Autograph Collection is seeking a Food Runner to ensure a smooth dining experience by promptly delivering meals from the kitchen to Food & Beverage outlets. You will maintain speed, accuracy, and attention to detail to support guest satisfaction and team efficiency.

Responsibilities include monitoring POS orders, preparing items for delivery, coordinating with kitchen leadership on delays, and delivering meals to service areas.

Qualifications

• Experience in Food & Beverage or hospitality preferred.
• Ability to monitor POS and manage orders efficiently.
• Clear communication and teamwork to support kitchen and service staff.

Responsibilities

• Monitor incoming orders through the POS system.
• Review order details and prepare items for delivery.
• Ensure on-time delivery and communicate delays to kitchen/leadership.
• Confirm orders include all items before leaving the kitchen.
• Transport meals to designated service areas or drop zones.
• Collect trays and equipment and return to the kitchen.
• Assist with guest service as needed.
• Support kitchen expediting when required.
• Arrange and deliver orders to bars, market, and room service.

Skills

Attention to detail

Fast-paced environment

Customer service

Team player

Education

High School Diploma, GED, or equivalent

Job description

Division The Union Station Nashville Yards, Autograph Collection

Description

The Food Runner will ensure a smooth dining experience by promptly and accurately delivering meals from the kitchen to Food & Beverage outlets. By maintaining speed, accuracy, and attention to detail, this role supports both guest satisfaction and team efficiency.

HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE

• Monitor incoming orders through the point-of-sale (POS) system.


• Review order details and prepare necessary items for accurate delivery.


• Ensure orders are completed on time, communicating delays to kitchen and restaurant leadership.


• Confirm orders are complete with all required items before leaving the kitchen.


• Transport meals safely and deliver them to designated service areas or “drop zones.”


• Retrieve trays, lids, and other equipment from service areas back to the kitchen.


• Assist with guest service, as needed.


• Support the kitchen team in expediting orders, when required.


• Assist with the arrangement and delivery of orders to various outlets, including bars, market, and room service.


• Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

• Strong attention to detail and accuracy in order handling.


• Ability to work quickly and efficiently in a fast-paced environment.


• Team player with strong communication skills.


• Commitment to delivering excellent service and supporting team operations.


• Ability to multitask and remain organized under pressure.

PROFESSIONAL EXPERIENCE

• One year of Food & Beverage experience preferred.

ACADEMIC BACKGROUND

• High School Diploma, GED, or equivalent required.

Benefits

• Medical, dental, and vision (HSA available)


• Company-paid disability & life insurance


• Employee Assistance Program


• Supplemental benefits


• 401(k) with match


• Employee discounts


• Paid vacation & sick time

Wage: $14/hour

Position Requirements

Successful completion of a background check is required prior to employment.

Category Food & Beverage

Location Autograph Union Station 245

Full-Time/Part-Time Full-Time and/or Part-Time

Shift Various Shifts

CA Pay Range

Number of Openings 1

Req Number FOO-26-00287

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

This position is currently accepting applications.

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