Cocktail Server

Dimension-Hospitality,-LLC; Nashville (TN); On-site; USD 5,500 - 8,300; Full time

Benefits offered by this job

Medical, dental, and vision

Disability & life insurance

Employee Assistance Program

401(k) with match

Employee hotel discounts

Free Parking

Job summary

HM Alpha Hotels & Resorts in Nashville is seeking a Cocktail Server to deliver prompt, friendly beverage service in lounges, banquets, and restaurant settings. You will take orders, prepare drinks, process payments, and greet guests to create an inviting atmosphere.

Candidates should have a High School Diploma, TIPS certification, and hospitality experience. The role offers full-time hours, benefits, and employee discounts, with a pay rate of $4.50 per hour plus tips.

Qualifications

• Experience in hospitality, bar or restaurant environments preferred.
• Familiarity with responsible alcohol service practices.
• Proven ability to deliver exceptional guest service under pressure.

Responsibilities

• Take and accurately process guest beverage orders.
• Serve alcoholic beverages in lounges, banquets, and restaurant settings in accordance with standards.
• Sell beverages for off-premises consumption where permitted.
• Handle guest payments, process sales, and provide accurate change.
• Arrive for shifts on time, in uniform, and ready to work per company standards.
• Comply with company policies and alcohol service laws.
• Greet and engage guests to create a welcoming environment.
• Assist with additional duties as assigned by leadership.
• Other duties as assigned.

Skills

Guest service

Alcohol service

Cash handling

Multitasking

TIPS certification

Education

High School Diploma

TIPS certification

Job description

The Cocktail Server enhances the guest experience by delivering prompt, friendly, and professional beverage service in lounges, banquet functions, and occasionally restaurant settings. This role contributes to guest satisfaction, revenue generation, and the establishment’s reputation for exceptional service.

HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE

• Take and accurately process guest beverage orders.
• Serve alcoholic beverages, including shots, bottled beer, draught beer, and mixed drinks, in accordance with legal and company standards.
• Sell unopened alcoholic and non-alcoholic beverages for off-premises consumption when permitted.
• Handle guest payments, process sales, and provide accurate change.
• Arrive for scheduled shifts on time, in uniform, and ready to work per company standards.
• Comply with all company policies, procedures, and applicable alcohol service laws.
• Greet and engage guests warmly to create a welcoming environment.
• Assist with additional duties as assigned by leadership.
• Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

• Strong interpersonal skills with a warm, guest-focused approach.
• Ability to manage multiple orders and tasks in a fast-paced environment.
• Accuracy in handling transactions and maintaining compliance with alcohol service regulations.
• Professional demeanor and reliability in attendance and appearance.
• Knowledge of beverage preparation and service standards.

PROFESSIONAL EXPERIENCE

• Experience in a hospitality, bar, or restaurant environment preferred.
• Familiarity with responsible alcohol service practices.
• Proven ability to deliver exceptional guest service under pressure.

ACADEMIC BACKGROUND

High School Diploma or equivalent required.

LICENSES / CERTIFICATIONS

Must have TIPS certification.

BENEFITS

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• 401(k) with match
• Employee hotel discounts
• Free Parking

Pay Rate: $4.50/hour + Tips

Position Requirements

Successful completion of a background check is required prior to employment.

Category Food & Beverage

Location Grand Hyatt Nashville 229

Full-Time/Part-Time Full-Time

Shift -not applicable-

CA Pay Range

Number of Openings 1

Req Number FOO-26-00319

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

This position is currently accepting applications.

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