Food Runner

Highgate Hotels, LP; Miami (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

The Elser Hotel & Residences in Downtown Miami is seeking a Food Runner to ensure timely delivery of orders and maintain high guest satisfaction. You will verify order accuracy, keep the serving area clean, and assist with clearing and resetting tables while upholding strict health standards.

Ideal candidates are English-speaking, able to work varied shifts, physically capable of long periods of standing and lifting, and committed to a professional appearance and teamwork with servers and

Qualifications

• Speaks, reads and writes in English.
• Available for days, evenings, weekends and holidays.
• Team player able to coordinate with servers and bussers.
• Able to stand/walk for extended periods and perform physical tasks.
• Able to lift up to 30 lbs and navigate a crowded space.
• Neat, professional appearance and friendly demeanor.
• Pre-employment screenings including background checks and drug tests.

Responsibilities

• Report to work area on time in proper uniform.
• Prep garnishing station as requested by chefs.
• Deliver food timely and accurately as requested by servers.
• Be knowledgeable of all menu items and ingredients.
• Interpret server requests clearly and ask for clarification if needed.
• Ensure table is properly set for the next course.
• Deliver food to correct location and seat without mistakes.
• Describe food to guests as delivered.
• Assist with cleaning, detailing and resetting tables.
• Keep work area neat, organized and detailed during shift.
• Complete additional projects as assigned by the manager.
• Attend departmental meetings.

Skills

English proficiency

Team player

Stamina for standing/walking

Lifts up to 30 lbs

Neat appearance

Pre-employment screenings

Job description

Food Runner

Compensation Type

Hourly

Location

The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition.

Overview

The Food Runner ensures timely delivery of orders so that food is the freshest it can be, resulting in high guest satisfaction. This position is also responsible for ensuring the order is accurate, in accordance to the Server's entry and aesthetically appealing. Food Runners will also assist with clearing tables after service and resetting. Strives to maintain health code standards of food handling.

Responsibilities

• Report to work area on time in proper uniform
• Prep garnishing station as requested by the chefs at the beginning of the shift
• Deliver food timely and accurately as requested by the servers and prepared by the chefs
• Being knowledgeable of all menu items and ingredients contained in the food
• Able to accurately interpret server's requests and ask for clarification as needed
• Ensure that the table is properly set up for the next course
• Being able to deliver food accurately to the proper location and seat without auctioning
• Ensure that the food is properly described to guests as is delivered.
• Assist on cleaning, detailing and resetting tables
• Ensure that work area is kept neat, organized and detailed during the shift
• Additional projects assigned by the manager
• Attend departmental meetings

Qualifications

• Speaks, reads and writes in the English language.
• Available and willing to work a variety of shifts including days, evenings, weekends and holidays.
• Team player able to effectively coordinate service with servers and bussers
• Ability to stand / walk for extended periods of time and engage in considerable physical activity on a consistent basis.
• Ability to lift / carry up to 30 lbs and navigate through a crowded space.
• Neat and professional appearance, a genuine Spirit of Aloha and desire to work with the public.
• TB clearance required.
• As a condition of employment, candidate must be able to satisfy all pre-employment screenings, such as criminal background checks, drug screening, and personal and professional references.