Food Runner

Albert Hotel; Fredericksburg, Northern (TX, KY); Hybrid; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Up to 3 weeks paid time off annually

50% off discount at most New Waterloo/

401K matching

Paid holidays

Job summary

Albert Hotel in Fredericksburg, TX, is seeking a Restaurant Food Runner to support our dining outlets in a busy hospitality setting. Opened in 2025, the property combines luxury textures with Hill Country charm and hosts weddings and events at its expansive venues.

You will assist servers, maintain allergen awareness, and ensure guests have correct dishware while supporting front-of-house teamwork. This role requires a high school diploma and state food handling certification where applicable,

Qualifications

• High School Diploma or GED required.
• 6 months hospitality experience preferred.
• State-issued food handling certification may be required.

Responsibilities

• Maintain product knowledge to communicate ingredients and allergens clearly to guests.
• Set up tables with linens, silverware and glassware for service.
• Serve food and beverages to guests and assist with specialty dishes as needed.
• Verify dishware and utensils are correct when delivering courses.
• Maintain clear communication between front and back of house staff.
• Remove dishes from tables and transport to the kitchen for cleaning.
• Clean tables and counters after guests finish dining.
• Stock dining supplies (plates, utensils, glassware, linens) as needed.
• Respond promptly to guest comments and escalate with supervisor when necessary.

Skills

Customer service

Communication

Teamwork

Food safety awareness

Education

High School Diploma or GED

Job description

Description

ALBERT HOTEL is hiring for a RESTAURANT FOOD RUNNER

An urban oasis, tucked away off of Main Street in the heart of Fredericksburg, TX, Albert Hotel offers a peaceful yet sophisticated luxury experience in Texas's famed Hill Country. Opened in January 2025, the property features 105 thoughtfully appointed guest rooms and suites, along with uniquely designed bunk rooms and a private house with custom furnishings, locally-curated amenities, and thoughtful touches.

With the guest experience in mind, Albert's elevated amenities include a sunken limestone pool featuring an outdoor bar and cabanas, state-of-the-art fitness center, and a 2,000-square-foot full-service spa. Additionally, the property is home to four on-site culinary outlets, including The Restaurant at Albert.

Albert boasts 3,600-square-foot of semi-open air event space, a 1,200-square-foot mezzanine deck, and an expansive event lawn, making it a prime destination for weddings, private events, and intimate gatherings.

What you'll do:

• Maintain product knowledge to ensure the accuracy of recipes and notify guests of ingredients
• Maintain product allergen knowledge and pay close attention to ensure accuracy and proper communication of dishes with allergen alerts
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware
• Serve food or beverages to guests and prepare or serve specialty dishes at tables as required
• Verify that guests have proper dishware and utensils needed for the course upon delivery of food
• Provide clear communication between front and back of house staff
• Remove dishes and glassware from tables or counters and take them to the kitchen for cleaning
• Clean tables or counters after guests have finished dining as needed
• Stock area with dining supplies such as plates, utensils, glassware, and linens
• Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary

Who you are:

• You have a High School Diploma or General Education Degree (GED).
• 6 months of related experience in the hospitality industry preferred.
• You have state-issued food handling certification as required.
• You can speak, read, write, and understand the primary language(s) of the workplace.
• You can read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• You can speak effectively before guests and groups of co-workers.

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

• Up to 3 weeks of paid time off annually
• 50% off discount at most New Waterloo restaurants
• 401K matching
• Paid holidays
• Discounts at our shops, hotels + local partnerships

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will be accepting applications on an ongoing basis until a candidate is selected for this role.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.