Food Runner

Y-Axis; Fort Worth (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Bowie House, Auberge Collection, invites you to join as a Food Runner / Expeditor in Fort Worth, TX. You will ensure swift delivery of orders from kitchen to tables, coordinating between kitchen and dining staff to uphold a premium guest experience.

Role emphasizes precise communication, timely service, and adherence to safety standards, with opportunities to support guests and maintain high service quality in a luxury hotel setting.

Qualifications

• Prior experience in customer service or a similar role, in a luxury setting, is preferred.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to communicate in English.

Responsibilities

• Deliver and expedite food orders from kitchen to tables with accuracy and timeliness.
• Coordinate communication between front-of-house and back-of-house teams; call out orders and status of dishes.
• Maintain tidy expediting area; garnish final dishes and perform quality checks.
• Assist servers, bartenders, and guests to ensure a high-quality dining experience.
• Ensure safety standards and proper operation of restaurant equipment.

Skills

Food Running

Expediting

Customer Service

Communication

Food Safety

Time Management

Luxury Service

Order Accuracy

Team Collaboration

Equipment Maintenance

Job description

• Food Running


• Expediting


• Customer Service


• Communication


• Food Safety


• Time Management


• Luxury Service


• Order Accuracy


• Team Collaboration


• Equipment Maintenance

Hospitality

Description

Description Company DescriptionBowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis.For more information: auberge.com/bowiehouseFollow Bowie House on Instagram and Facebook at @BowieHouseAuberge

Job Description

Join our dynamic team as a Food Runner / Expeditor. In this key role, you'll play a vital part in our guests' experience by swiftly and precisely ensuring the smooth delivery of delectable orders from the kitchen to their tables, ensuring they have an exceptional dining experience.Ensure communication in the kitchen between the front of house and back of house teams by calling out orders, getting the status on dishes, and calling the waitstaff to serve completed dishes.Ensure that all orders are completed accurately, in time, and with the correct priority.Perform the finishing touches to completed dishes, such as adding garnishes and removing smudges.Assisting servers, bartenders, and guests in the dining experience, taking orders and delivering requested items in an efficient and timely mannerRelate with guests about needs, satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality serviceOperate, maintain and properly clean all restaurant equipment and fittingsEnsure that the expediting area and restaurant outlets are tidy, organized, and well stocked at all timesEnsure food is served in accordance with safety standards (e.g. proper temperature)Check in with guests upon delivery of dishes and ensure they have everything they need, as needed

Qualifications

• Prior experience in customer service or a similar role, in a luxury setting, is preferred.


• Ability to work a flexible schedule, including weekends and holidays, according to department needs.


• Ability to communicate in English.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAubergeBowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Non-Management

Responsibilities

• Responsibilities Ensure the swift and accurate delivery of food orders from the kitchen to guests while coordinating communication between front and back-of-house teams. Maintain the tidiness of the expediting area and perform final dish garnishing and quality checks.


• Maintain the tidiness of the expediting area and perform final dish garnishing and quality checks.