Food Runner

Sonesta; Cambridge (MA); On-site; USD 27,000 - 30,000; Part time

Job summary

Sonesta is seeking a Food Runner in Cambridge, MA. This on-call role requires delivering food and drinks promptly to guests, ensuring each table is served together, and maintaining high service standards.

You will need to stand for long periods, move quickly, and be able to lift up to 50 pounds as needed. As part of the Sonesta guest experience, you’ll interact with team members to ensure accuracy and guest satisfaction while following safety and service protocols.

Qualifications

• Experience in a fast-paced dining/service environment.
• Ability to stand for long periods and multitask.
• Familiarity with basic food and beverage service etiquette.

Responsibilities

• Serve food and beverages with garnishments and condiments to guests.
• Ensure all food items are served as soon as they are ready and fresh.
• Serve each guest at a table together; timing is essential.
• Answer guest questions with informed answers.
• Maintain mobility and posture required for a fast-paced shift; lift up to 50 pounds when needed.
• Other duties may be assigned as part of hotel operations.

Skills

Guest service

Mobility

Food handling

Stand/walk

Job description

Food Runner# Welcome, People People!## Food RunnerApply: Royal Sonesta Cambridge, MA: Full time: Posted Today: R-0074728**We’re People People. Are you?**We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting). **What this role is all about** Responsible for ensuring that all food items are served as soon as they are ready. This is an On Call Position. **What you’ll be doing****Essential Job Functions include:*** Key Job Functions* Serve food and beverages orders, with appropriate garnishments and condiments to guests* Responsible for making sure all food items are served as soon as they are ready.* Each guest seated at a table should be served together - Timing is important.* Respond to questions with informed answers.* Must be able to stand and exert fast-paced mobility for the entire shift.* Must have a good sense of balance, be able to lift, bend, kneel, stoop, push, pull and wipe.* Must be able to frequently lift and carry food, beverage, and other items weighing up to 50 pounds.* Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description* Deliver Passionate & Engaging Service to our Guests + You will be passionate and truly engaged in taking care of our guests, recognizing individual guests, and anticipating their unique needs to exceed their expectations + You will consistently deliver our GUEST model: - **G**reet or welcome everyone, warmly with a smile - **U**se eye and ear contact and the guest’s name - **E**stablish/anticipate needs - **S**olve and own all requests/complaints - **T**hank everyone* Build a solid relationship with your Colleagues + Treat colleagues with respect and dignity + Commit + Be Authentic and Real + Communicate Openly, Honesty, and Clearly* Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. **Anticipated Pay Range & Additional Job Information**$19.80 to $22.00 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience. **How we reward you**At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. Here’s a snapshot of what we offer: * Medical, Dental & Vision Insurance* Health Savings Account (HSA) with Company Match* 401(k) Retirement Plan with Company Match* Paid Vacation & Sick Time* Paid Parental Leave* Company-Paid Life Insurance* Company-Paid Short-Term & Long-Term Disability* Hospital Indemnity, Critical Illness & Accident Insurance* Educational Assistance* Sonesta Hotel Discounts (yes, you’ll want to use these )* Additional Perks & Employee Discounts **Our Commitment to You** Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. **Before You Apply** To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.### About UsAt Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues. If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us.