Food Runner

Pura Vida Miami Llc; Cambridge (AL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health & Wellness

Discounted meals

Growth opportunities

401(k) plan with company match

Job summary

Pura Vida Miami is hiring to join a thriving lifestyle brand in the hospitality sector. The role focuses on greeting guests, delivering food and beverages with care, and maintaining an inviting dining atmosphere. You will work closely with the team to ensure superb service and guest satisfaction across busy shifts.

Prior hospitality experience and a passion for customer service are essential. The position offers growth opportunities and a positive work environment with safety at the forefront.

Qualifications

• Experience in hospitality or food service is preferred.
• Commitment to delivering excellent customer service.
• Strong interpersonal and communication abilities.
• Positive, energetic attitude and teamwork mindset.

Responsibilities

• Welcome guests and provide an inviting, memorable experience.
• Deliver food and beverages with high quality and presentation.
• Answer questions and assist guests promptly and courteously.
• Restock stations, keep areas clean and organized.
• Monitor guest satisfaction and assist as needed.
• Follow health and food safety policies and procedures.
• Collaborate with the team to maintain smooth operations.
• Perform additional duties as assigned.

Skills

Hospitality experience

Customer service

Interpersonal skills

Communication skills

Job description

We are a lifestyle brand!
We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers.
We love and take pride in what we do, and we currently offer an exciting opportunity to join a thriving and ever-growing brand in this industry.

PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS:

• Welcome all guests as they enter the store and provide them with an inviting and memorable experience.
• Provide the highest level of customer service by promptly addressing any questions or requests courteously.
• Have a thorough understanding of our menu items, including ingredients and benefits, to help customers make informed choices.
• Deliver guests' food and beverages, ensuring high standards of quality and presentation.
• Regularly check on guests at their tables to ensure they have everything they need and are satisfied with their dining experience.
• Restock stations regularly to ensure they are clean, organized, and fully stocked with necessary supplies.
• Follow all policies and procedures for health and food safety, ensuring an inviting environment for both guests and team members.
• Collaborate with your manager and team members to maintain smooth operations and a positive work atmosphere.
• Support with any additional duties assigned.

REQUIREMENTS:

• Previous experience in the hospitality and/or food service industry (e.g. restaurant, hotel, etc.)
• Passionate about providing excellent customer service.
• Strong interpersonal and communication skills.
• Fun and outgoing attitude!
• Restock stations and keep them clean and organized.
• Ability to work efficiently in a fast-paced environment and multitask effectively.
• May stand for long periods of time and lift up to 50 pounds.

BENEFITS:

• Health & Wellness – Medical, Dental, Vision, Telemedicine, and more.
• Discounted Meals
• Growth & Advancement Opportunities
• 401(k) Plan with Company Match

The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time.

Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.