Food Runner

Legends; Boston (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join an innovative team at a premier destination in Boston! As a Food Runner, you'll deliver exceptional dining experiences in a dynamic environment. This role requires energy, enthusiasm, and the ability to work under pressure while ensuring timely food delivery. Ideal for those with a passion for hospitality and teamwork, this position offers a chance to be part of a transformative venue that welcomes locals and visitors alike. If you're ready to make a difference in live entertainment and dining, this is the opportunity for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401k Plan

Qualifications

• Prior experience in a high-volume restaurant or hospitality setting preferred.
• 1-2 years experience in a Food Runner or Busser role preferred.

Responsibilities

• Deliver food orders to guests in a timely and efficient manner.
• Assist with table maintenance and provide friendly service to guests.
• Support servers and kitchen staff during peak hours.

Skills

Communication Skills

Teamwork

Ability to Work Under Pressure

Attention to Detail

Menu Knowledge

Physical Stamina

Education

High School Diploma

Job description

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE VENUE:

View Boston, which encompasses the top three floors of the Prudential Tower, will feature immersive experiential exhibits and a bistro on the 50th floor, an indoor/outdoor cocktail lounge with a 360-degree outdoor viewing deck on the 51st floor, and a double high (24-foot) indoor viewing space on the 52nd floor. The destination, designed with the adventurer in mind, was created to be an attraction that welcomes locals, and domestic and international visitors, being the ideal stop as they begin their Boston experience. Whether they are interested in discovering famed institutions and coveted hidden gems through immersive interactive experiences or meeting friends for a sunset cocktail - their unforgettable Bostonian experience starts here. www.viewboston.com

THE ROLE

The Food Runner is responsible for delivering exceptional guest experience by ensuring timely and accurate delivery of food orders from the kitchen to our guests. The food runner works closely with the kitchen and front of house staff to maintain a smooth and efficient dining experience in our dynamic, high-traffic attraction environment, in the Beacon Bistro & Stratus.

ESSENTIAL DUTES AND RESPONSIBILITIES

• Deliver food orders from the kitchen to guests in a timely, efficient, and safe manner, utilizing key information on kitchen tickets including table and seat numbers.
• Ensure all items are presented properly according to View Boston standards.
• Communicate effectively with servers and kitchen staff to ensure accuracy of orders.
• Assist with table maintenance, including clearing and resetting as needed.
• Uphold cleanliness and organization in food service areas.
• Assist bussers as needed with clearing tables, especially with large parties and during peak periods.
• Provide friendly, helpful service to guests and answer questions as needed.
• Support servers, bartenders, and the culinary team during peak hours and special events.
• Provide guidance to guests including dining options and general attraction information.
• Complete other duties as assigned by F&B Manager and View Boston Management team.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• Prior experience in a high-volume restaurant or hospitality setting preferred.
• 1-2 Years experience in a Food Runner or Busser role preferred.

SKILLS AND ABILITIES

• Ability to work quickly and efficiently under pressure.
• Strong communication and teamwork skills.
• Ability to skillfully carry three entrée plates at the same time for long distances up to 150 ft.
• Ability to retain and recite menu details.
• Understanding of the expo process in a fine dining restaurant.
• Ability to read kitchen tickets and understand seat numbers, table numbers and course breakdowns.
• Ability to effectively listen and take directions from supervisor.
• Excellent attention to detail.
• Must be able to lift up to 50 pounds and stand/walk for extended periods.
• Flexible schedule includes nights, weekends, and holidays.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site at View Boston (Boston, MA)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Qualifications Education

Preferred

High School

Experience

Preferred

Food Runner or Busser

Behaviors

Preferred

Functional Expert : Considered a thought leader on a subject

Team Player : Works well as a member of a group

Enthusiastic : Shows intense and eager enjoyment and interest

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Self-Starter : Inspired to perform without outside help

Goal Completion : Inspired to perform well by the completion of tasks

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Licenses & Certifications

Preferred

ServSafe-food handling

Food Handler's

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.