Food Program Supervisor - Shoreline

Hopelink; Shoreline (WA); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Benefits package

401k with Employer Match

Job summary

Hopelink in Shoreline, WA is seeking a Food Program Supervisor to lead the Shoreline Market operations, manage volunteer staff, and ensure efficient, client-focused service.

The role involves weekly food ordering, inventory control, and maintaining market cleanliness while guiding a culturally competent team. Evening and weekend availability is sometimes required.

Qualifications

• Experience and/or desire to work with low-income families.
• Passion for Hopelink's food team mission.
• Commitment to equity, diversity and inclusion.

Responsibilities

• Operate Shoreline Food Market including setup, distribution, and cleanup.
• Lead and support volunteers; schedule shifts and provide training.
• Maintain inventory and ensure safety and cleanliness of the market.

Skills

Leadership

Volunteer management

Customer service

Budgeting

Inventory management

MS Office proficiency

Tools

MS Office Suite

Inventory software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Shoreline, WA, US

8 days ago Requisition ID: 2258

Location : Shoreline, WA

Work schedule : Full time, 40 hours/week. Monday, Tuesday, and Thursday 8:30am – 5:00pm; Wednesday 8:30am – 7:30pm; Friday 8:30am – 2:30pm. Occasional Saturday availability, pre-planned in advance for special events/outreach.

Who we are:

Since 1971, Hopelink has provided stability-building programs for people experiencing poverty, immigrants and refugees, and people with disabilities. We are the largest nonprofit in North and East King County.

Make an impact in your community!

Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all. Join us!

Hopelink programs work in tandem to fill gaps, supporting each family or individual’s unique needs. These include food, energy, and financial assistance, housing with case management, mobility management, non-emergency medical transportation (NEMT), Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities. To learn more, go to https://www.hopelink.org/

The career opportunity:

The Food Program Supervisor works with the food team, volunteers, and clients at our no cost food assistance markets. Hopelink provides food assistance to mitigate hunger and support basic food security for low-income households in North and East King County.

The Food Program Supervisor provides coordination of the food program at Hopelink’s Shoreline Market and Service Center and provides guidance, direction, and supervision to volunteer staff. The Food Program Supervisor is responsible for weekly ordering of fresh and non-perishable food from multiple sources, maintains market inventory and overall cleanliness of the market, performs client intake, determines client eligibility, and provides appropriate information and referrals. The Food Program Supervisor provides leadership for the volunteer staff and sets the tone for culturally competent and client focused customer service for all food market participants.

Cultural competency is the key to success in this role and is an important hiring measure. We consider potential through lived experience and what a candidate may bring to the future of the role from that perspective in all hiring for our team. Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.

What qualities we are looking for:

• Experience and/or desire to work with low-income families.
• Passion for the food team mission and mission of Hopelink.
• Commitment to equity, diversity, and inclusion.
• Demonstrated leadership skills.
• Demonstrate strong ability to make quick, effective decisions in a high stress environment
• Strong commitment to customer service with de-escalation or conflict resolution skills.
• Excellent interpersonal and relationship building skills for working with volunteer groups, donors, Hopelink clients, and cross-departmentally.
• Organized and adept at administrative tasks and budgets.
• Intermediate level proficiency in MS Office suite including Word, Excel, Outlook, Teams, Lists, SharePoint, and general inventory software, etc.
• Ability to do physical work and lift to 50 pounds repetitively.
• Ability to travel to various Hopelink sites occasionally.
• Regular ability and willingness to work weekday evenings (usually 1 or 2 times a week until 7:30pm) and very occasional weekends.

Examples of what you will be doing:

• Responsible for the operation of Hopelink’s Shoreline Food Market (daytime & evening distributions), including set-up, operation, and clean up.
• Actively participate in supporting a team culture which is collaborative, flexible, supportive and client and mission focused.
• Engage directly and hands‑on with volunteers during active shifts, working alongside them to support setup, distribution, and clean‑up.
• Maintain food inventory, knowledgeable (or interested in learning) about current food supplies, rotation of stock and safety in the workplace.
• Recruit, train, organize, assign, and lead volunteers by example. Schedule volunteers to ensure necessary support of food market operations.
• Utilize an inventory database to assist with food-related data and reports.
• Responsible for weekly ordering of fresh and non‑perishable food from multiple sources.
• Maintain cleanliness and order in the food market.

How you will be compensated:

Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.

• Compensation: $27.39/hour ($28.39/hour for bilingual fluency in Spanish or Mandarin)
• Up to 10 paid vacation and sick days annually and 10 paid holidays,
• Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
• Medical, Dental, and Vision benefits after 1 month waiting period
• Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
• Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
• Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
• Annual Performance Reviews with Merit Increase Opportunities

Growth & Human Potential

Relationships Built in Trust

Culture of Belonging

Quality of Our Work

Community-Centered

Fiscal & Data Stewardship

We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included. Home Page - Hopelink