Food Pantry Operations Lead (Work-Study)

Wisconsinhistory; Madison (WI); On-site; USD 22,730 - 32,373; Part time

Job summary

The River Food Pantry is seeking a part-time Operations Specialist (Work Study) to support our drive-through pantry and donation sorting. You will lead volunteers, coordinate tasks, and maintain FEFO practices to ensure quality foods reach clients efficiently.

Responsibilities include loading donations, assisting clients, and maintaining safety standards while working 10–15 hours per week with a flexible schedule. Start is 9/15/2026; end date not specified.

Qualifications

• 1+ years’ experience in a customer service role is required.
• 1+ years’ warehouse experience is preferred.
• Experience leading others is preferred.
• Multilingual is preferred.

Responsibilities

• Loading and unloading of donation items, as well as sorting for quality of items.
• Loading food products into client’s vehicles as they utilize the drive‑through pantry program.
• Lead volunteers, delegate tasks, and provide clear instruction on the responsibilities they are assigned during their volunteer shift.
• Sort and place donations on racks, shelves or in bins according to organizational and space standards.
• Assist in unpacking cases of food and stock shelves to ensure sufficient amounts of food are available to clients.
• Comply with FEFO inventory practices in the warehouse, coolers, and freezers.
• Provide appropriate receipts to donors upon their request.
• Maintain positive, effective working relationships with staff, volunteers and clients.
• Communicate issues in a timely manner to the Grocery Manager.
• Adhere to all safety and hygiene regulations of The River.
• Operate equipment (e.g., dolly, pallet jacks) in a safe manner in compliance with established policies and procedures.
• Perform other job duties as assigned to meet the organization and client needs.

Skills

Customer service

Warehouse experience

Leadership

Multilingual

Job description

The River Food Pantry is seeking a part-time Operations Specialist (Work Study) to support our drive-through pantry and donation sorting. You will lead volunteers, coordinate tasks, and maintain FEFO practices to ensure quality foods reach clients efficiently.

Responsibilities include loading donations, assisting clients, and maintaining safety standards while working 10–15 hours per week with a flexible schedule. Start is 9/15/2026; end date not specified.