General Purpose
Under general supervision, coordinates the planning, development and implementation of a college food pantry program in an assigned department or a categorically funded project; evaluates and oversees delivery of program services and food items to current students; performs advanced program/grant management support including preparing and analyzing budgets, statistical data and program metrics; with the program director, oversees program compliance with federal, state and District codes, rules and regulations; and performs related duties as assigned.
Essential Duties and Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
- Provides input in selecting, training and providing day-to-day lead work guidance and direction to other staff, student aides and volunteers; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure mandated deadlines are being met in an optimal manner; provides information, instruction and training on work procedures and technical, legal and regulatory requirements.
- Provides input to supervisor on employee work performance and behaviors; assists in ensuring a fair, open and inclusive work environment in accordance with the District's mission, goals and values.
- Oversees and participates in the daily operations, activities and services of a college food pantry including food and donation procurement, inventory management, budget tracking, staff and volunteer coordination, and pantry distribution to provide services necessary to eliminate student success barriers such as food insecurity and hunger and to eliminate the stigma of food insecurity; works with management to ensure adequate staffing and a high-performance, service-oriented work environment.
- In coordination with the Director, responsible for marketing, fundraising, networking, and soliciting food and monetary donations internally and externally; builds, maintains and ensures positive relationships with District staff, students, volunteers, donors, vendors, charities, various community groups, and government agencies; serves as the primary contact for all donation inquiries and makes presentations as needed; organizes and implements outreach and donation activities to promote the services provided and to solicit food and monetary donations; ensures the completion and proper processing of all necessary donation paperwork; exercises discretion regarding acceptance and/or disposal of donated items; implements and coordinates all internal and external food drives and special events; prepares and produces promotional materials, invitations and other publications; updates and maintains department website and social media accounts.
- Monitors and tracks the department budget; tracks and records food and non-food item purchases, food and monetary donations, disposal of expired, spoiled or unwanted food items, and other expenses; adjusts accordingly to ensure budget compliance.
- Continuously researches and seeks possible grant opportunities; develops and writes applications for categorical or grant funding; carries out grant monitoring and administration tasks including completion of outcome reports; monitors program implementation and expenditures and ensures compliance with grant requirements.
- Responsible for maintaining food pantry inventory and supplies; oversees distribution and forecasts needs to determine and ensure a regular schedule and adequate food resources, as supplies allow; places orders with vendors and coordinates food delivery/pickup schedules; purchases food and non-food items from local stores or organizations; loads, unload and transports items from delivery trucks, stores, outside agencies, storage area, food pantry, and other places to various locations using a hand truck, pallet jack and other equipment; packages and repackages items; stocks and restocks shelves; rearranges the food displays; monitors quality control and costs of items; provides training and ensures the safe handling, storage and disposal of food items; inspects storage area and food pantry to ensure the food items are displayed in a clean and organized manner and to maintain sanitary and accessibility standards.
- Coordinates and oversees monetary donation procedures and guidelines including: taking, recording and receipting of donations; oversees cash management and cash accounting functions; recommends updates to cash handling policies and procedures to prevent loss and to align with District cash control procedures; ensures sound internal controls for the handling of cash are in place and enforced; coordinates with the Business Services Office and Foundation to monitor cash flow and ensure that appropriate balances are maintained for expected payments; oversees the reconciliation of cash accounts; participates in regular internal audits to verify that District cash handling and business office internal control procedures are fully complied with by staff.
- Interprets, applies, and ensures compliance with applicable department policies, procedures and guidelines such as determining student eligibility for services and the quantity of items a student is allowed to obtain per day; assures students and staff adhere to department policies, procedures and guidelines; remains current on applicable legislative decisions and developments; makes recommendations for modifications to policies.
- Prepares for and participates in the Program Review process; maintains effective and efficient records to assist in the development of short- and long-term goals and strategic plans to achieve them; works with Institutional Research and other departments to monitor and track student information and progress; ensures the accuracy and validity of data generated; develops, maintains and audits spreadsheets, databases and reports; conducts studies, surveys and complex data analyses to evaluate the effectiveness of current services provided; makes recommendations on service enhancements, facilities usage and/or other resources needed; communicates regularly with management on food pantry successes, challenges and needs.
- Oversees food pantry safety and risk management; ensures adherence to all applicable food safety policies and guidelines and District, state, and federal regulations and practices.
- Coordinates logistics of major events including liaison with event participants, donors, vendors and sponsors; works with other campus departments and facilities; orders food, materials and supplies; performs onsite troubleshooting, proactively resolving issues.
- Educates the campus and the community about the role of the food pantry; communicates regularly and works collaboratively with District staff, students, volunteers, donors, vendors, charities, various community groups, and government agencies to provide information about the food pantry.
Other Duties
Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.
Represents the District and participates in District, state and national workshops, conferences, training and development