Food Operations Manager 3

Sodexo; Providence (RI); On-site; USD 82,000 - 106,000; Full time

Benefits offered by this job

Medical, Dental, Vision care

Wellness programs

401(k) with match

Job summary

Sodexo is seeking a dynamic on-site leader to oversee CharterCare dining operations at Roger Williams or Our Lady of Fatima in Providence, RI. You will direct patient dining, retail, and catering services, drive safety, quality, and service excellence, and lead frontline teams in a fast-paced healthcare setting.

Responsibilities include operational and financial oversight, collaboration with hospital leadership, and developing staff through training and performance management to ensure

Qualifications

• Experience leading, training, and developing on-site food service teams.
• Knowledge of HACCP standards, regulatory requirements, and high-volume dining environments.
• Hospitality-focused approach centered on service quality and guest experience.
• Experience developing and executing operational and strategic plans aligned with client objectives.

Responsibilities

• Lead daily food service operations for CharterCare at Providence hospitals.
• Oversee patient dining, retail, and catering services with focus on quality and safety.
• Manage frontline teams, drive operational efficiencies, and monitor financial performance.
• Partner with hospital leadership to enhance the dining experience and staff development.
• Ensure compliance with safety standards and regulatory requirements.

Skills

Leadership

Staff development

Regulatory compliance

HACCP knowledge

High-volume dining

Financial awareness

Strategic planning

Guest experience

Negotiation

Education

Bachelor’s degree or equivalent experience

Job description

Lead daily food service operations for CharterCare at either Roger Williams or Our Lady of Fatima Hospital in Providence, RI. This position oversees patient dining, retail, and catering services, ensuring exceptional quality, safety, and compliance.Manage frontline teams, drive operational efficiencies, and support financial performance. Partner with hospital leadership to enhance the dining experience while developing staff and fostering a culture of service excellence.About the jobJoin a leadership role responsible for overseeing on-site food service operations and delivering consistent, high-quality service outcomes. This position drives operational performance, safety compliance, financial results, and long-term client success through hands-on leadership and strategic execution.Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.Pay Range: $81685 per year - $105710 per yearWhat’s in it for youLead a high-performing team that directly influences client satisfaction and daily service experiences.Drive operational excellence across food quality, safety, and service delivery.Manage high-volume dining operations with ownership of financial and performance outcomes.Champion sustainability initiatives and culinary standards that elevate the dining experience.Build trusted client partnerships while delivering on contractual commitments.Gain professional growth through responsibility for people leadership, planning, and execution.What you’ll bringExperience leading, training, and developing on-site food service teams.Knowledge of HACCP standards, regulatory requirements, and high-volume dining environments.Hospitality-focused approach centered on service quality and guest experience.Experience developing and executing operational and strategic plans aligned with client objectives.Creative mindset supporting culinary innovation, sustainability, and continuous improvement.RequirementsEducation Requirement: Bachelor’s degree or equivalent experienceManagement Experience: 3 yearsRelated Experience: 3 yearsWhat we offerCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.Who we areAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.