General Manager 5 - Food

Sodexo; Boston (MA); On-site; USD 120,000 - 156,000; Full time

Benefits offered by this job

Incentive plan

401(k) Matching

Paid Time Off

Tuition Reimbursement

Health/Dental/Vision

Job summary

Sodexo is seeking an experienced General Manager 5 - Food to lead comprehensive food operations at Tufts Medical Center in Boston. You will provide strategic and operational leadership across Patient Dining, Retail Dining, Catering, and Production, ensuring service excellence and strict compliance.

As a senior leader, you will manage a large diverse team, drive financial performance through budgeting and forecasting, and cultivate strong client partnerships to deliver best-in-class food service

Qualifications

• Bachelor’s degree or equivalent experience.
• 5 years of management experience in food service or related field.
• 4–5 years of related experience in healthcare or large-scale operations.

Responsibilities

• Oversee large-scale food service operations across multiple sites.
• Provide strategic and operational leadership for Patient Dining, Retail, Catering, and Production.
• Manage budget, forecasting, and cost management while developing client partnerships.

Skills

Leadership

Financial acumen

Client relations

Strategic thinking

Operational agility

Team development

Budgeting

Education

Bachelor’s degree or equivalent

Job description

Sodexo is seeking an experienced General Manager 5 - Food to lead comprehensive food operations at Tufts Medical Center, a nationally recognized academic medical center in the heart of Boston.The General Manager will provide strategic and operational leadership for all food service functions, including Patient Dining, Retail Dining, Catering, Food Production, and the Service Response Center. This leader will oversee a large, diverse team and wAbout the jobIn this high-impact leadership role, you’ll be responsible for overseeing large-scale food service operations across one or more sites, ensuring excellence in service, quality, and compliance. You’ll guide teams, manage financial performance, and cultivate strong client partnerships while driving strategic initiatives that support growth and customer satisfaction.Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.Pay Range: $120190 per year - $155540 per yearIncentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salaryWhat’s in it for youLead large, complex operations where your strategic thinking and leadership truly make a difference.Shape a high-performing team culture focused on accountability, innovation, and service excellence.Collaborate closely with senior stakeholders to influence long-term operational success.Own and impact financial performance through effective budgeting, forecasting, and cost management.Be part of a purpose-driven organization where your leadership supports health, wellbeing, and satisfaction.Gain exposure to enterprise-level initiatives and cross-functional collaboration opportunities.Make a lasting mark by helping to define and deliver best-in-class food service experiences.What you’ll bringProven experience leading large-scale, multi-unit food service operations with a focus on quality, service, and compliance.Exceptional leadership skills with a track record of developing strong teams and fostering a culture of engagement and performance.Advanced financial acumen, including expertise in budgeting, forecasting, and managing performance targets.Client relationship management skills and the skillset to influence key stakeholders at all levels.A strategic mindset paired with hands-on operational agility to drive results in dynamic, high-volume environments.RequirementsEducation Requirement: Bachelor’s degree or equivalent experienceManagement Experience: 5 yearsRelated Experience: 4-5 yearsWhat we offerCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.Who we areAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.