Food Operations Manager 2

Sodexo; New York (NY); On-site; USD 78,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Wellness

401(k) Plan with Matching

Paid Time Off and Holidays

Job summary

Sodexo in New York City seeks a hospitality leader to oversee on-site food operations for high-volume dining and premium events. You will drive team performance, client satisfaction, and guest experiences while delivering operational excellence and strong work-life balance.

The role focuses on leading food service operations, managing client-facing programs, budgeting, safety compliance, and strategic planning to meet contractual commitments in a dynamic NYC environment.

Qualifications

• Experience leading food operations in corporate dining, hospitality, or special events.
• Strong client relationship skills and success executing high-profile events.
• Financial acumen including budgeting and cost controls.

Responsibilities

• Oversee on-site food service operations and deliver exceptional service outcomes.
• Lead and develop on-site food service teams.
• Ensure safety, regulatory compliance, and quality standards (HACCP).
• Drive operational excellence and client satisfaction while managing events.

Skills

Team leadership

Food operations

Client relationships

Budgeting

HACCP knowledge

Education

Associate degree or equivalent experience

Job description

Lead food operations at one of NYC's premier locations, overseeing high-volume dining and client events. Drive team performance, client satisfaction, and exceptional guest experiences while delivering operational excellence and work-life balance.

Seeking a hospitality leader with special events experience to oversee premium dining operations, client events, and high-profile gatherings. Drive operational excellence, team success, and unforgettable guest experiences in a dynamic NYC environment.

About the job

Join a leadership role responsible for overseeing on-site food service operations and delivering exceptional service outcomes. This position drives operational performance, financial results, and client satisfaction through effective team leadership, safety oversight, and strategic execution.

Pay Range: $77605 - $100430

What’s in it for you

Join a premier Hudson Yards account with opportunities to lead high-profile client events, grow your career with Sodexo, enjoy a strong work-life balance, and make an impact in a dynamic, hospitality-driven environment.

Advance your career with Sodexo while leading exciting client events at a flagship NYC location. Enjoy professional development, a collaborative culture, competitive benefits, and the opportunity to deliver memorable guest experiences.

• Lead a high-performing team that directly impacts client satisfaction and daily experiences.
• Influence operational excellence through hands-on leadership and strategic planning.
• Manage high-volume dining operations with visibility across service, safety, and financial outcomes.
• Champion sustainability, culinary quality, and continuous improvement initiatives.
• Partner closely with clients to strengthen relationships and deliver on contractual commitments.
• Gain professional growth through ownership of operations, people development, and long-term planning.

What you’ll bring

Experience leading food operations in corporate dining, hospitality, or special events. Strong client relationship skills, success executing high-profile events, financial acumen, and the ability to inspire teams to deliver exceptional service.

Proven leadership in food service operations with experience managing client-facing programs and special events. Skilled in team development, operational excellence, budgeting, and delivering outstanding guest and client satisfaction.

• Experience leading, training, and developing on-site food service teams.
• Knowledge of HACCP standards, regulatory compliance, and high-volume dining environments.
• Hospitality-focused approach centered on service quality and customer experience.
• Experience planning and executing operational and strategic initiatives aligned with client goals.
• Creative mindset supporting culinary innovation, sustainability, and team engagement.

Requirements

• Education Requirement: Associate degree or equivalent experience
• Management Experience: 2 - 3 years
• Related Experience: 2 - 3 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.