Food Operations Manager 1

Sodexo; Concord (MA); On-site; USD 67,000 - 87,000; Full time

Benefits offered by this job

Medical, Dental, Vision care

401(k) Plan with matching

Paid time off

Tuition reimbursement

Job summary

Sodexo in Concord, MA is seeking a senior operations leader to oversee on-site food service operations, guide a diverse team, and ensure outstanding service delivery. You will drive operational performance, monitor financial results, and enhance client satisfaction through hands-on leadership, safety oversight, and strategic execution that aligns with contract goals and industry standards.

The role requires strong collaboration with clients and cross‑functional teams to implement improvements,

Qualifications

• 2–3 years of management experience in on-site food service
• Experience leading and developing on-site food service teams
• Knowledge of HACCP standards and regulatory compliance

Responsibilities

• Oversee on-site food service operations and lead a high-performing team
• Drive operational performance, financial results, and client satisfaction
• Ensure safety oversight and regulatory compliance
• Partner with clients on contractual commitments and strategic planning

Skills

Leadership

Customer service focus

Safety oversight

Education

Associate degree or equivalent experience

Tools

HACCP standards

Regulatory compliance

Job description

About the Job

Join a leadership role responsible for overseeing on-site food service operations and delivering exceptional service outcomes. This position drives operational performance, financial results, and client satisfaction through effective team leadership, safety oversight, and strategic execution.

Pay Range

$67405 per year - $87230 per year

What’s In It For You

• Lead a high-performing team that directly impacts client satisfaction and daily experiences.
• Influence operational excellence through hands‑on leadership and strategic planning.
• Manage high-volume dining operations with visibility across service, safety, and financial outcomes.
• Champion sustainability, culinary quality, and continuous improvement initiatives.
• Partner closely with clients to strengthen relationships and deliver on contractual commitments.
• Gain professional growth through ownership of operations, people development, and long‑term planning.

What You’ll Bring

• Experience leading, training, and developing on‑site food service teams.
• Knowledge of HACCP standards, regulatory compliance, and high‑volume dining environments.
• Hospitality‑focused approach centered on service quality and customer experience.
• Experience planning and executing operational and strategic initiatives aligned with client goals.
• Creative mindset supporting culinary innovation, sustainability, and team engagement.

Requirements

• Education Requirement: Associate degree or equivalent experience
• Management Experience: 2 - 3 years
• Related Experience: 2 - 3 years

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.