Food Manager

Delta Downs Racetrack Casino Hotel; Vinton (LA); On-site; USD 42,000 - 60,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Food Manager to lead a dynamic fast-food operation within a premier casino environment. You will oversee daily service restaurant operations, front-of-house, health and safety compliance, and staff development.

The role requires 3+ years in fast-food, retail, or hospitality supervisory experience, strong customer service, communication, and the ability to manage budgets and guest experiences.

Qualifications

• Must have strong customer service skills and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to multi-task and manage competing priorities.
• Experience supervising teams in fast-food, retail, hospitality or related environments.
• Ability to obtain/maintain necessary licenses/certifications.

Responsibilities

• Lead daily operations of a fast-food restaurant within a casino setting.
• Oversee front-of-house operations and ensure health, safety and regulatory compliance.
• Recruit, train, coach and develop team members for performance and growth.
• Partner with leadership to meet budget goals and drive department results.
• Own financial performance of outlets and ensure guest satisfaction during peak periods.

Skills

Customer service

Problem solving

Communication skills

Multitasking

Supervisory experience

Job description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Food Manager

Responsibilities:

Ready to lead a dynamic fast-food restaraunt for a fantastic casino? Here's what you'll be doing:

• Keep the fast-food operation running like a well-oiled machine by managing all aspects of daily service restaurant operations
• Lead the charge on the front lines, overseeing the front of house operation of your assigned food and beverage outlets
• Champion our commitment to company standards, policies, and all relevant health, safety, and regulatory requirements
• Build and nurture an amazing team through recruiting, training, coaching, and development—including interviewing, hiring, evaluating, promoting, and mentoring
• Partner with leadership to crush budget goals and drive results for your department
• Own the financial performance of your outlets and keep things running efficiently
• Deliver exceptional guest experiences and orchestrate seamless team coverage during peak periods
• Turn guest concerns into opportunities to wow by resolving complaints promptly and professionally
• Be the voice of the Food and Beverage Department in team-related matters, both internally and externally

Qualifications

• Must be at least 21 years of age.
• (3) plus years of fast food service, retail, hospitality and supervisory experience.
• Must be able to stand and walk for extended periods during shift.
• Must be able to lift and maneuver up to 50 pounds.
• Must have excellent customer service skills and problem-solving abilities.
• Must possess strong communication skills, both verbal and in written form.
• Must be able to multi-task and manage competing priorities.
• Must be able to obtain/maintain any necessary licenses and/orcertifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.