Food Hall Host

Picklehall, LLC; Apple Valley (MN); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Discounts on pickleball and food hall

Membership subsidy

Training and development

Paid time off

Vacation days (5–10 per year)

Job summary

Picklehall, LLC invites applications for a Food Hall Host to warmly welcome guests and guide them through tap cards, payments, and app-based ordering in our vibrant food hall. You will help guests navigate vendors, ensure safety, and keep the space clean and inviting while supporting staff with service tasks.

The role emphasizes friendly guest interactions, strong communication, and the ability to multitask in a dynamic environment.

Qualifications

• At least 18 years old.
• Experience in hospitality, food hall, or customer-facing roles.
• Experience with point-of-sale or app-based ordering systems.
• Friendly, outgoing, and positive guest service mindset.
• Strong communication, organization, and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Successful completion of a background check, as permitted by law.

Responsibilities

• Welcome guests and provide a positive food hall experience.
• Assist guests with tap cards, payments, and app ordering.
• Check IDs for tap card issuance and related processes.
• Help guests understand and troubleshoot app-based ordering systems.
• Support guest adherence to facility policies and food hall expectations.
• Maintain a safe, clean, organized, and inviting food hall environment.
• Assist bussers and staff with cleaning or guest service tasks.
• Document and report incidents or safety concerns.

Skills

Customer service

Communication

Organization

Multitasking

POS/app ordering experience

Tools

GoTab

Job description

The Food Hall Host helps welcome guests into Picklehall's food hall and supports a smooth, safe, and enjoyable experience. This role is ideal for someone friendly, organized, comfortable with technology, and energized by helping guests navigate food vendors, tap cards, and app-based ordering.

What You'll Do

• Welcome guests and provide a positive, helpful food hall experience.
• Assist guests with tap cards, payment setup, food vendor questions, and tap wall questions.
• Check and verify IDs as required for tap card issuance and applicable food hall processes.
• Help guests understand and troubleshoot app-based ordering systems.
• Support guest adherence to facility policies and food hall expectations.
• Help maintain a safe, clean, organized, and inviting food hall environment.
• Assist bussers and food hall staff with cleaning or guest service tasks as needed.
• Document and report incidents, accidents, injuries, or safety concerns.

What We’re Looking For

• At least 18 years of age.
• Prior restaurant, hospitality, food hall, entertainment, recreation, or customer-facing experience.
• Experience with point-of-sale or app-based ordering systems.
• Friendly, outgoing, and positive approach to guest service.
• Strong communication, organization, and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Successful completion of a background check, as permitted by law.

Preferred Experience

• CPR and AED certification, or willingness to obtain certification within a required timeframe.
• Experience with GoTab or similar food hall/order management technology.

Schedule

This position may include afternoon, evening, weekday, weekend, and every-other-Sunday shifts based on business needs.

Physical Requirements

This role takes place in an active food hall, recreation, hospitality, and entertainment environment. With or without reasonable accommodation, employees may be required to sit, stand, walk, reach, bend, move throughout the food hall, work for extended periods in a noisy environment, and occasionally lift, carry, push, or pull items up to 50 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Pay and Benefits

• $16.50 per hour for all hours worked.
• Discounts on pickleball and food hall purchases
• Subsidized Picklehall membership
• Training and professional development
• Paid time off, including 5 to 10 vacation days per calendar year based on tenure

Picklehall is an equal opportunity employer. We are committed to creating an inclusive workplace where people are treated with dignity and respect. Employment decisions are based on qualifications, merit, business needs, and applicable law.

Picklehall does not discriminate on the basis of any legally protected status.