Food Demo Lead - Plum Market

Plum Market Corporation; Ann Arbor (MI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Team Member discounts

Job summary

Plum Market is seeking a Demo Lead in Ann Arbor, MI to deliver exceptional product demonstrations and customer service. You will set up demos, engage guests, and explain products with passion for organic, natural, and local items, while maintaining food safety and clean displays.

The role supports mid shifts, weekends, and holidays, and offers full-time hourly pay with competitive benefits and a team-oriented culture.

Qualifications

• You are passionate about organic, natural and local products.
• You provide exceptional customer service.
• You are self-motivated and able to work independently.
• You value inclusion and welcome diverse voices.
• You love a challenge and strive to meet it.

Responsibilities

• Provide product samples, coupons, and information to encourage purchases.
• Set up displays and demonstration areas to attract guests.
• Familiarize with product sell sheets to accurately represent products.
• Record demonstration-related information for the Demo Coordinator.
• Deliver exceptional service to customers and staff.
• Maintain a clean, safe, and organized demo area and equipment.

Skills

Customer service

Communication

Self-motivation

Detail oriented

Stand/walk 4 hours

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Hourly Sales Ann Arbor North Campus, Ann Arbor, MI, US

Salary Range: $17.00 To $19.00 Hourly

Join the Plum Market Team – Where Passion Meets Opportunity!

Plum Market is a fast-growing leader in the retail Grocery, Food & Beverage Retail industry. We are dedicated to offering the finest selections of All Natural, Organic, Local, and Specialty Grocery items while delivering an exceptional experience to our Customers.

At Plum Market, our Team Members are at the heart of everything we do. We are passionate about high-quality food, beverages, and grocery essentials, helping our Customers lead a better lifestyle. Our priority is creating a welcoming environment that supports both our Customers and our Team Members.

Our Retail Grocery Stores reflect the diverse communities we serve. From our dedicated Team Members and valued Customers to our local vendors and thoughtfully curated product selection, we take pride in fostering an inclusive and thriving culture. If you share our enthusiasm, we’d love for you to apply and discover how you can be part of our team!

Why Work at Plum Market?

• Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.
• Grow Your Passion – Learn about great food while advancing your skills and knowledge.
• Comprehensive Training – We invest in our Team Members with exceptional training programs.
• Competitive Holiday Pay – Earn time and a half for working on five federally recognized holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.
• Career Growth Opportunities – As a growing company, we provide promotional pathways, so you can grow with us!
• Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family.
• 401(k) with Company Match – Available after just six months.
• Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals.

Plum Market is more than just a workplace – it’s a desirable and rewarding environment where your contributions matter.

Employment is contingent upon a successful background check.

Description

The Demo Lead is responsible for providing exceptional retail Customer Service. They are responsible for executing and maintaining product demos from start to finish that are up to Plum Market’s standards.

Who you are

• You are passionate and excited about organic, natural and local products.
• You are able to showcase your passion and excitement to the general public.
• You model and provide exceptional Customer Service.
• You are self-motivated and able to work independently.
• You value inclusion and work to create an environment where everyone feels welcomed and every voice is heard.
• You love a challenge and the satisfaction that comes from meeting it.
• You inspire people to want to be their best selves.

What you will bring

• Passion for Customer Service.
• Passion and excitement about products being demoed and dedication to continually learning more about the artisanal foods we sell.
• Self-motivation.
• Detail oriented nature.
• Excellent verbal and written communication skills.
• Ability to work mid shifts, weekends and holidays.
• Ability to stand and walk for up to 4 hours without a break.
• Ability to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs unassisted, push and pull carts weighing up to 100 lbs unassisted.
• Comfortable with doing light cooking at a demo table or demo station.

What you will do

• Provide product samples, coupons, informational materials, or other incentives to encourage guests to buy products.
• Set up and arrange displays or demonstration areas to attract the attention of prospective Guests.
• Familiarize oneself with the product sell sheet to properly represent the product and the brand that you are demonstrating
• Record and report demonstration-related information to provide to the Demo Coordinator
• Give exceptional Service to our Customers both external and internal.
• Maintain a clean, organized and sanitized work area with food safety being of the upmost importance.
• Maintain demo equipment, props. supplies, signage and collateral
• Create, Execute, Learn, Teach, Follow up.
• Communicate effectively with Customers, Team Members, Store Leadership and Director Group.
• Potentially leading a small in-store team to uphold demo standards, all SOPs and give great Customer Service
• Adhere to all Plum Market policies and standard operating procedures.