Food Cashier

Berkshire East Mountain Resort; Charlemont (MA); On-site; USD 31,000 - 38,000; Full time

Job summary

Berkshire East Mountain Resort in Charlemont, MA is seeking a friendly Food & Beverage Cashier to join our team. You will assist customers, process payments, and help ensure accurate pricing and promotions.

You must be able to stand for long periods, handle cash and card transactions accurately, and maintain a clean, welcoming service area. Prior cashier experience is preferred; training on POS systems will be provided.

Qualifications

• Excellent customer service skills.
• Working knowledge of computers or POS software.
• Ability to count cash and perform math.
• Ability to work in a fast-paced environment.
• Neat and professional appearance.
• Cashier experience preferred but not required.

Responsibilities

• Assist customers in selecting and purchasing food & beverages.
• Know all menu items including pricing and availability.
• Verify discounts, pricing, or daily promotions.
• Process cash and credit card transactions accurately and efficiently.
• Manage till, count start cash, and prepare nightly deposits.
• Complete sales reports and back-office forms.

Skills

Customer service

POS software

Cash handling

Mathematical accuracy

Neat appearance

Teamwork

Tools

POS system

Job description

Sell food and beverage items using computerized register system(s).

Essential Duties and Responsibilities

• Assist customers in the selection and purchase of food & beverages.
• Know all of the menu items including pricing and availability.
• Know all discounts, special pricing, or other daily promotions.
• Verify that each guest has paid the correct price for their purchase.
• Maintain counters, floor and food service area, keeping it clean and sanitary.
• Process cash and credit card transactions accurately & efficiently.
• Manage the till, count start cash and prepare nightly deposit bags.
• Complete sales reports and accounting forms for back office.
• Handle customer complaints in a professional and diplomatic way.
• Assure register is properly manned and area secured at all times.
• Assist with special events or with large groups.
• Assist with bussing, cleaning, and restocking duties when needed.
• Assist with packaging, pricing and labeling food & beverage items.
• Perform other tasks as assigned by manager.

Minimum Qualifications (Knowledge, Skills, Abilities)

• Skilled in providing excellent customer service.
• Working knowledge of computers or POS software programs.
• Able to count cash and perform simple mathematical functions.
• Able to work well under fast paced and busy circumstances.
• Neat and professional appearance.
• Portray a positive company image.
• Cashier experience preferred but not required.

Core Competencies

• Friendly Service: Treat people courteously and respond in a helpful manner.
• Teamwork: Interact with team members effectively put company goals first.
• Work Standards: Maintain high standards in the quality & consistency of work.

Physical Demands

Must be able to stand and sit for long periods of time.

Shift Requirements

Hours may include early morning or early evening. Frequent weekend and holiday shifts.

Age Requirements

Applicants must be at least age 16