Food Cashier

Berkshire East Ski Resort; Charlemont (MA); On-site; USD 2,066,400 - 2,617,440; Full time

Job summary

Berkshire East Ski Resort in Charlemont, MA is seeking a friendly food and beverage cashier to help guests with menu items, pricing, and promotions, and to process payments while keeping the service area clean and organized.

You will handle cash and card transactions, verify pricing, manage the till, and assist with events or busy groups. Shifts may include early mornings or evenings with frequent weekend or holiday work; applicants must be at least 16.

Qualifications

• Skilled in providing excellent customer service.
• Working knowledge of computers or POS software programs.
• Able to count cash and perform simple mathematical functions.
• Able to work well under fast paced and busy circumstances.
• Neat and professional appearance.
• Portray a positive company image.
• Cashier experience preferred but not required.

Responsibilities

• Assist customers in the selection and purchase of food & beverages.
• Know all of the menu items including pricing and availability.
• Know all discounts, special pricing, or other daily promotions.
• Verify that each guest has paid the correct price for their purchase.
• Maintain counters, floor and food service area, keeping it clean and sanitary.
• Process cash and credit card transactions accurately & efficiently.
• Manage the till, count start cash and prepare nightly deposit bags.
• Complete sales reports and accounting forms for back office.
• Handle customer complaints in a professional and diplomatic way.
• Assure register is properly manned and area secured at all times.
• Assist with special events or with large groups.
• Assist with bussing, cleaning, and restocking duties when needed.
• Assist with packaging, pricing and labeling food & beverage items.
• Perform other tasks as assigned by manager.

Skills

Customer service

POS software

Cash handling

Math skills

Professional appearance

Cashier experience

Tools

POS system

Job description

Sell food and beverage items using computerized register system(s).

Essential Duties and Responsibilities

• Assist customers in the selection and purchase of food & beverages.
• Know all of the menu items including pricing and availability.
• Know all discounts, special pricing, or other daily promotions.
• Verify that each guest has paid the correct price for their purchase.
• Maintain counters, floor and food service area, keeping it clean and sanitary.
• Process cash and credit card transactions accurately & efficiently.
• Manage the till, count start cash and prepare nightly deposit bags.
• Complete sales reports and accounting forms for back office.
• Handle customer complaints in a professional and diplomatic way.
• Assure register is properly manned and area secured at all times.
• Assist with special events or with large groups.
• Assist with bussing, cleaning, and restocking duties when needed.
• Assist with packaging, pricing and labeling food & beverage items.
• Perform other tasks as assigned by manager.

Minimum Qualifications: (Knowledge, Skills, Abilities):

• Skilled in providing excellent customer service.
• Working knowledge of computers or POS software programs.
• Able to count cash and perform simple mathematical functions.
• Able to work well under fast paced and busy circumstances.
• Neat and professional appearance.
• Portray a positive company image.
• Cashier experience preferred but not required.

Core Competencies:

• Friendly Service: Treat people courteously and respond in a helpful manner.
• Teamwork: Interact with team members effectively put company goals first.
• Work Standards: Maintain high standards in the quality & consistency of work.

Physical Demands:

• Must be able to stand and sit for long periods of time.

Shift Requirements:

• Hours may include early morning or early evening.
• Frequent weekend and holiday shifts.

Age Requirements:

• Applicants must be at least age 16.