Food Captain

Holiday Stationstores; Zimmerman (MN); On-site; USD 21,000 - 26,000; Full time

Job summary

Circle K in Zimmerman, MN is hiring for a full-time Food Service Trainer who leads in-store food execution, product quality, and customer service. You will train associates, coach teams, and act as the go-to person for questions about food products and programs.

You will ensure FIFO rotation, accurate planogram placement, budgeting adherence, and food safety practices. The role requires at least 2 years in FMCG/Foodservice and a Food Manager Certification (ServSafe or NRFSP).

Qualifications

• Minimum 2 years experience in FMCG retail or Foodservice.
• Experience in training, leadership, team building.
• Strong communication skills in English; French in Quebec.
• Food Manager Certification (ServSafe and NRFSP).

Responsibilities

• In-store food category expert; coach staff on food execution, production, replenishment, ordering, organization and customer service.
• Train and mentor associates; lead training on new Foodservice programs and trainer programs.
• Ensure FIFO rotation and correct product display per planogram.
• Assist ordering of food products to minimize out-of-stocks and shrink.
• Monitor shrink; drive sales and foodservice profitability.
• Collaborate with BUQAS training personnel to deliver foodservice training.

Skills

Food safety

Training & leadership

Communication

Team collaboration

Inventory management

Customer service

Budget/Cost control

Planogram execution

FIFO rotation

Education

High School Diploma or equivalent

Retail training experience

Supervisory experience

Job description

Shift Availability

Days (Weekdays Only)

Time Type

Full time

Accountabilities

• Food Category expert in store
• Ensures all food operational execution in store are followed to maximize sales and reduce waste.
• Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
• Be the go-to person in store for employees with questions connected to food products and services
• Plan and execute food sampling for employees and customers
• Conduct and lead in store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program
• Follow up with and conduct refresher training activities for store employees as needed
• Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation
• Food items are displayed using current Planogram provided by your Business Unit
• Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
• Monitor shrink while improving sales, to maximize foodservice profit
• Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered
• Food safety practices and procedures
• Conduct needs analysis and provide recommended actions based on BUQAS visits
• Operate within budgeted expectations

EDUCATION

• High school diploma or equivalate
• Education/instructional, or equivalent retail training experience
• Leading or supervisory experience desired

Experience

• Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
• Experience in training, leadership, team building
• Skills in collaboration, cooperation, communication and organization
• Food Manager Certification, Approved certifications include ServSafe and NRFSP
• Strong communication skills in English, both verbally and written. French skills in Quebec Provinces
• Customer service-oriented / excellent customer service skills
• Consistently delivering within deadlines
• Communicates effectively (written and oral) with customers, management, associates, and vendors

Hiring Range: $15.00 to $19.00

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

In English

In Spanish